1 Review

• 
  Steven W.3 years ago

  I found this shop from an internet search for "Lexus repair shops" and called the number. Kenneth answered fairly promptly and listened to my issue of many warning lights illuminated. I had just arrived in the Roanoke area at the end of my 14 hour drive from New Orleans and planning on a week long stay in the area. Kenneth had already told me he was booked thru to the next week but he still took time to research my issue (I had got a diagnostic from a Toyota dealer in Tennessee, enroute) to see if he could possibly make the time because of my circumstances. The Toyota estimate called for six hours labor while Kenneth's chart called for "5 hours," the job was not one he could "squeeze into an already full schedule." Totally understandable yet I was still grateful for his time, tips, and consideration. He will definitely be "my guy" when needed in the future.

  2008 Lexus LS 460L

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