It’s a Love Affair..! We Know Your Love for Lexus..!

Save up to 50% on Lexus Repair & Service

24 Months / 24,000 Miles Warranty (Including Parts & Labor)

Read our Reviews at Google, Facebook, Yellow Pages, BBB, Yelp, RepairPal…

Desi Auto Care is a full service Lexus specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of Japanese automotive experience and technical expertise. We’re team of Lexus factory trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent Lexus Repair Shop Service Doesn’t Void Warranty
You don’t have to take your Lexus to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your Lexus repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their Lexuses. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be a Female Friendly!

47 % of our customers are women
Women deserve a repair shop they can fully trust
Our technician will take time to explain things with patience
Please! Ask us any questions; we’ll be very happy to answer
Your questions accurately answered in ways you can understand
We provides detailed written estimate of the work to be performed
We make sure women’s experience of Lexus repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

Free Wi-Fi
Service inspections
Local courtesy rides
Routine maintenance
Performance upgrades
Major and minor repairs
NJ State inspection facility
24 Hours emergency towing
Verified by LexRepairShops.com
NJ State emission repair facility
Clean-Comfortable waiting area
We accept after-market extended warranties
Dealer level state of the art - full diagnostics for Lexus
Free Coffee, Tea, Soda, Cookie, Juice, Candy, Snacks
Highest quality OES Parts (Original Equipment Supplier)
Highest quality OEM Parts (Original Equipment Manufacturer)

Meet Our Team

Shawn McShea

Lead Master Technician

Lead Master Technician Shawn McShea grew up with a extra ordinary talent for fixing cars and a passion for Lexus. Shawn is the third generation of his technician family. Shawn has more than thirty years experience of GERMAN, EUROPEAN and JAPANESE auto repair and maintenance. Shawn also has twelve years experience as a lead master technician at BMW and Mercedes-Benz dealerships. Shawn and his team of technicians continue to keep up-to-date with information on the latest models, tools and knowledge to service your modern Lexus.

18 Reviews

Japanese Auto Sale2 months ago

I am an owner of used Japanese Auto Sales in North Jersey. I have a customer that needed work done locally as I could not bring the car back to my shop for repairs. After finding them online for having a good reputation, I contacted Desi Auto Care. I explained my situation, got a quote, and had my customer arrange to have the repair done. Everything went smoothly, I appreciate Shawn's assistance. If I need work done in the local area, I will sure reach out to him again.

2005 Lexus RX

Was this review helpful?

Shawn2 months ago

Hello Jim!

We appreciate your dealership for choosing us for repair.

Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Larry Magliano3 months ago

I have been going to Desi Auto Care and had them take care of 3 of my vehicles including 92 Jaguar XJ12! They are outstanding in technical capability as well as customer service.

I recently had a problem on a Lexus that would have cost nearly $1900 for the part alone at dealer. Sam, without any prodding by me, found another source for the part at a fraction of the price. The part was located in South Philadelphia, acquired and installed the same day.

It is rare to find such genuine concern for the customer and his cost of repair, especially in Lexus specialist.

2007 Lexus LS 460

Was this review helpful?

Sam2 months ago

Hello Gina!

Your trust is our asset. Thank you for your support.

Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Lorraine Caprice4 months ago

My dashbaord lit up on a rainy morning with Check Engine, VSC and Trac OFF. The owner's manual just said to take it in for repair. As a young woman car problem is one of the things I fear the most. I had not found my own Lexus mechanic yet and stumbled across Desi Auto Care online. I picked it for its closeness to my office. Shawn was super honest and down to earth. He fixed the problem and performed the 90K Service for way less than the dealer would have, and even threw new windshield wipers since mine were falling apart. He stayed within his quote and got the done before they closed.

2009 Lexus ES 350

Was this review helpful?

Shawn4 months ago

Hello Lorrain!

it was a pleasure taking care of your Lexus. Thank you for taking time to review.

Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Yes! We're proud to be a female friendly auto repair shop.

Hinata Yamazaki8 months ago

I was ready to go to work, but my Lex-Baby would not start so had AAA drop it off. Called Sean at Desi Auto Care and he said he will diagnose and report me details. He pinpointed the issue which was the fuel pump. He quoted me a price (I compared in Google-Sean's quote was the cheapest) and had it fixed the next evening. He also fixes my mirror switch issue and said good luck! (I wasn't charged for mirror) Thanks- Hinata

2014 Lexus LX570 4WD

Was this review helpful?

Sean8 months ago

Hello Hinata!

It was a pleasure taking care of your car. Thank you.

Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Ruben Van Dijk9 months ago

This was my 3rd visit here to Desi Auto Care in Stratford, NJ. Dropped off my Lexus with the issues: Warning light on dashboard, warning light for headlight, tire pressure alerting and oil change needed.

You can imagine my surprise when I was told that the warnings had been reset, the low beam was just a bulb disconnected, tire pressure inflated and really only thing I needed is the oil change. Honest forthright Lexus repair shop. Got my business for life.

2015 Lexus E350

Was this review helpful?

Desi9 months ago

Hello Ruben!

We welcomes you to our Lexus-family of fine customers. Thank you very much for your continue support.

Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.

Boris Kum9 months ago

When I noticed very big oil leak around engine, undercarriage and on my driveway. Two warning signs came up (1) oil pressure (2) engine oil message. The VVT-I oil line is known to be defective on this models, says Ryan. He replaced oil line in timely manner with low cost.

They don’t have the fancy snazz of a dealership, but the Lexus expertise and down to earth service is definitely here.

2012 Lexus RX350

Was this review helpful?

Ryan9 months ago

Hello Boris!

We appreciate your positive comments. Thank you.

Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.

Emily Clarke11 months ago

Whenever engine is cold, my car may start than stall, sometimes start and run at very low speed RPM.

Finally I got an appointment with Andrew, he explained the cause, and it was a dirty idle air control valve under throttle body which modulates airflow to the engine. He said when valve becomes dirty, engine don't get proper airflow. He replaced idle air control valve. It's a very smooth ride now. also he recommends me changing air filter at least once a year. Very friendly staff, they remember my daughter's name too. How sweet!

2003 Lexus ES300

Was this review helpful?

Andrew11 months ago

Hello Emily!

We appreciate your support. Thank you very much.

Best wishes from - LEXUS Specialist independent local auto repair shop and JAPANESE expert, Certified Mechanic, Imported maintenance service center

and Yes! We're proud to be a female friendly auto repair shop.

Terrell Davis1 year ago

Drew rescued my Lexus AGAIN after the transmission failed. I made the mistake of taking my car to the dealer for an oil change and inspection SPECIAL COUPON (a.k.a Rip Off Coupon) the dealer service advisor told me there was an oil pan leak and will cost me $2450 to fix and will take 10 days to get my car back. Took it to Drew, he replaced the gaskets, seal the leak and changed the oil & filter. He fixed in two days with huge saving.

2010 Lexus RX 350

Was this review helpful?

Drew1 year ago

Hello Terrell!

We appreciate your continue... support.

Best wishes from - LEXUS Specialist Independent, Local Auto Repair Shop and Japanese Imported Expert, Certified Mechanic, Maintenance Service Center.

S.McFadden1 year ago

I always prefer dealership for repair, but no more.

Lexus-Princeton suggested $1800 plus in repairs/maintenance, most of which were not really needed. Drew offered a 2nd opinion and ended up replacing just one CV BOOT for $250.00, which Princeton Lexus would have charge me $790+ to replace. He repaired my car with original Lexus parts, and saved me more...Luckily I'm working in Kennedy Hospital-very close to this shop.

2013 Lexus ES 350

Was this review helpful?

Drew1 year ago

Hello Steven!

Saving you money is our favorite job.

Thank you for taking time to review.

Best wishes from - LEXUS Specialist Imported Auto Repair Shop and Japanese Expert, Certified Mechanic, Maintenance Service Center.

Roshani Khanna1 year ago

Desi Auto Care is my shop I use to service my RX330. Master mechanic Shawn has helped me out in a pinch countless times. He is a true professional and very knowledgeable. I remember one day after leaving the Cherry Hill Mall there was a construction metal piece in the middle of the Route 561 and shattered my oil pan. I had the car flat bedded to him and he stayed late and also had an oil pan in stock. He always provides me complimentary food-drinks. Dealer quality experience all the way.

2004 Lexus RX 330

Was this review helpful?

Shawn1 year ago

Hello Roshani !

We welcomes you to our Lexus-family of fine customers.

Thank you for your support.

Best wishes from - LEXUS Specialist imported Auto Repair Shop and Japanese Expert, certified Mechanic, Maintenance Service Center.

and Yes! We're proud to be a female friendly auto repair shop.

Steve Lewis1 year ago

Took my GX 470 a few months ago for timing belt, water pump, and the 90,000 miles service. Mike did a great job on my car. Car still runs smooth. He even looked at my wife's Audi's check engine light free of charge. I would recommend him to anyone who owns Lexus or Audi. 2 yrs warranty on repair and nice waiting room filled with kind food FreeBees!

2006 Lexus GX 470

Was this review helpful?

Mike1 year ago

Hello Steve!

We appreciate your support.

Thank You from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese - certified Mechanic Maintenance Service Center.

Lukas Schmidt1 year ago

Finally a good mechanic close to my office and our new home. They could easily have told me it was the more expensive issue like water pump-timing belt etc...When actually it was a noisy pulley and they also replaced my serpentine belt for the cost of the belt since they had to remove the old one to get to the pulley. Honest and quick work what more do you want from a good mechanic? Desi auto is busy though, repair bays & parking always full, but you know that business is good if all bays are full.

Humbly

-Lukas S.

2010 Lexus RX 350

Was this review helpful?

Rachael1 year ago

Hey Lukas!

Congratulations on your new home and welcome to the neighborhood. We appreciate your support.

Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.

Jasmin Cereghetti1 year ago

In June driver side rear door had stopped locking and unlocking unless I did it manually. Lexus-Mount Laurel informed me that it was the door lock actuator that was no longer working and needed to be replaced. It would cost over $700. So I decided to just manually lock and unlock that door. Week ago, the passenger side front door had the same issue.dealership gave me a high level quote that it would be about $1500 to fix both doors.

Given that there is more complexity for the front door lock, the front door lock actuator replacement costs more than the rear door one. Thankfully Desi Auto Care started working on the repair, they noticed that there was a switch that was just unplugged on the rear door and so replacement NOT needed. Only the front actuator was replaced. So I was only charged the half hour labor for the rear door. My total for both doors $520 which made me happier though it's a lot of money just to ensure your car locks and unlocks properly. Why didn't Lexus recall these actuators? Probably since no one reported an injury or death from it.

No BS. No up-sell. Down to earth guys. I only trust them with my Lexy!

2007 Lexus ES 350

Was this review helpful?

Rachael1 year ago

Hello Jasmin,

We agree with you, Lexus Should recall these actuators.

We got few customers with the same problem.

Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.

and Yes! We're proud to be a female friendly auto repair shop.

Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert European certified Mechanic Maintenance Service Center.

and Yes! We're proud to be a female friendly auto repair shop.

Jasmin Henninger1 year ago

Here is my situation. ABS, VAC & Brake warning lights all ON. I'm driving on NJ Turnpike to my job and brake malfunction warning came on while traveling at 65 mph, very scary. Took car to my regular shop-Desi Auto Care and he diagnose and quoted me "feel good price" to replace hydraulic brake actuator on my Lexus. Job was done accurately!

Apparently, this is a common problem with '07 LS 460

2007 Lexus LS 460

Was this review helpful?

Rachael1 year ago

Hey Jasmin!

Yes! You're right it's common problem on this model. we appreciate your support.

Thank you from - LEXUS specialist imported auto repair shop and expert mechanic maintenance service center.

and Yes! We're proud to be a female friendly auto repair shop.

Stuart Polanski1 year ago

i needed some work done on GS 430 and stumbled upon this shop on Google-God. Set up an appointment with Sean, he was super nice and found what dealer had already told me was wrong with the my Lexus (needed lower control arm No. 2 replaced on passenger and driver side) he quoted me significantly lower than dealer, which was supposedly giving me "deal" with their price for being a repeat customer.

the work done by the time he said he would! and shop was very clean...a positive experience.

2001 Lexus GS 430

Was this review helpful?

Sean1 year ago

Hello Stuart,

We welcomes you to our Lexus-Family of fine customers!

Thank you from - LEXUS specialist auto repair shop & expert mechanic maintenance service center.

Kyle Innamorato1 year ago

Long story short I was driving and my Lexus started smoking. Luckily I got home. My oil had leaked out so I had to call AAA. They towed it to Desi Auto Care, as I feared that I would be paying arm & leg for my car to be fixed. They called me and let me know it would be under $60 ! My oil pipe had a hole in it so it had to be replaced.

When I picked up my Lexus, Shawn was nice enough to explain what happened and what he did to fix it. He was genuine and really nice.

Receptionist nice young girl rang me up and offered me free refreshments.

2009 Lexus IS-350

Was this review helpful?

Shawn1 year ago

Hello Kyle,

We appreciate your support!

Thank you from - LEXUS specialist auto repair shop & maintenance expert mechanic service center.

Lindsay Fleming2 years ago

I had taken my dear-Lexus to Desi Auto Care to take a look at brakes, which I had driven way too long without replacing pads.

Andrew was honest with me and said there may be issues with the rotors and calipers. He gave me a great price to replace the rotors and pads, and even repaired the caliper (rather than replace) to save me $400.

He was completely open and honest during the whole process,

He is my Lexus Guru !!

2011 Lexus RX 350

Was this review helpful?

Andrew2 years ago

Hi Lindsay,

we love to save you money. Enjoy!

Thank you from - LEXUS specialist auto repair shop & maintenance expert mechanic service center.

and Yes! We're proud to be a female friendly auto repair shop.

Sheila O'neil2 years ago

These guys are no-nonsense technicians. When they gave me my Lexus estimate they were thorough with what they thought was wrong, and why. i felt like i was getting an honest answer, not some fluff-piece upsell. for $650 I got the water pump and brake booster fixed, plus another $95 to get spark plugs 'n cable replaced (according to my brother : a possible reason for why car would lug when accelerating from a stop) the car runs fine now and is very responsive. Despite the distance I will gladly go back to Desi Auto Care for future Lexus issues. the only drawback is that it's too far from my house.

Eh, no big deal

2003 Lexus LEXUS 250-IS- RWD

Was this review helpful?

Sam2 years ago

Hello Sheila,

We appreciate you coming from far away. Our team was proud to repair your LEXUS

Thank you from - LEXUS specialist repair shop, expert mechanic maintenance service center.

Japanese Auto Sale2 months ago
I am an owner of used Japanese Auto Sales in North Jersey. I have a customer that needed work done locally as I could not bring the car back to my shop for repairs. After finding them online for having a good reputation, I contacted Desi Auto Care. I explained my situation, got a quote, and had my customer arrange to have the repair done. Everything went smoothly, I appreciate Shawn's assistance. If I need work done in the local area, I will sure reach out to him again.
2005 Lexus RX
Was this review helpful?
Shawn2 months ago
Hello Jim!
We appreciate your dealership for choosing us for repair.
Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Larry Magliano3 months ago
I have been going to Desi Auto Care and had them take care of 3 of my vehicles including 92 Jaguar XJ12! They are outstanding in technical capability as well as customer service.
I recently had a problem on a Lexus that would have cost nearly $1900 for the part alone at dealer. Sam, without any prodding by me, found another source for the part at a fraction of the price. The part was located in South Philadelphia, acquired and installed the same day.
It is rare to find such genuine concern for the customer and his cost of repair, especially in Lexus specialist.
2007 Lexus LS 460
Was this review helpful?
Sam2 months ago
Hello Gina!
Your trust is our asset. Thank you for your support.
Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Lorraine Caprice4 months ago
My dashbaord lit up on a rainy morning with Check Engine, VSC and Trac OFF. The owner's manual just said to take it in for repair. As a young woman car problem is one of the things I fear the most. I had not found my own Lexus mechanic yet and stumbled across Desi Auto Care online. I picked it for its closeness to my office. Shawn was super honest and down to earth. He fixed the problem and performed the 90K Service for way less than the dealer would have, and even threw new windshield wipers since mine were falling apart. He stayed within his quote and got the done before they closed.
2009 Lexus ES 350
Was this review helpful?
Shawn4 months ago
Hello Lorrain!
it was a pleasure taking care of your Lexus. Thank you for taking time to review.
Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Yes! We're proud to be a female friendly auto repair shop.
Hinata Yamazaki8 months ago
I was ready to go to work, but my Lex-Baby would not start so had AAA drop it off. Called Sean at Desi Auto Care and he said he will diagnose and report me details. He pinpointed the issue which was the fuel pump. He quoted me a price (I compared in Google-Sean's quote was the cheapest) and had it fixed the next evening. He also fixes my mirror switch issue and said good luck! (I wasn't charged for mirror) Thanks- Hinata
2014 Lexus LX570 4WD
Was this review helpful?
Sean8 months ago
Hello Hinata!
It was a pleasure taking care of your car. Thank you.
Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Ruben Van Dijk9 months ago
This was my 3rd visit here to Desi Auto Care in Stratford, NJ. Dropped off my Lexus with the issues: Warning light on dashboard, warning light for headlight, tire pressure alerting and oil change needed.
You can imagine my surprise when I was told that the warnings had been reset, the low beam was just a bulb disconnected, tire pressure inflated and really only thing I needed is the oil change. Honest forthright Lexus repair shop. Got my business for life.
2015 Lexus E350
Was this review helpful?
Desi9 months ago
Hello Ruben!
We welcomes you to our Lexus-family of fine customers. Thank you very much for your continue support.
Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.
Boris Kum9 months ago
When I noticed very big oil leak around engine, undercarriage and on my driveway. Two warning signs came up (1) oil pressure (2) engine oil message. The VVT-I oil line is known to be defective on this models, says Ryan. He replaced oil line in timely manner with low cost.
They don’t have the fancy snazz of a dealership, but the Lexus expertise and down to earth service is definitely here.
2012 Lexus RX350
Was this review helpful?
Ryan9 months ago
Hello Boris!
We appreciate your positive comments. Thank you.
Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.
Emily Clarke11 months ago
Whenever engine is cold, my car may start than stall, sometimes start and run at very low speed RPM.
Finally I got an appointment with Andrew, he explained the cause, and it was a dirty idle air control valve under throttle body which modulates airflow to the engine. He said when valve becomes dirty, engine don't get proper airflow. He replaced idle air control valve. It's a very smooth ride now. also he recommends me changing air filter at least once a year. Very friendly staff, they remember my daughter's name too. How sweet!
2003 Lexus ES300
Was this review helpful?
Andrew11 months ago
Hello Emily!
We appreciate your support. Thank you very much.
Best wishes from - LEXUS Specialist independent local auto repair shop and JAPANESE expert, Certified Mechanic, Imported maintenance service center
and Yes! We're proud to be a female friendly auto repair shop.
Terrell Davis1 year ago
Drew rescued my Lexus AGAIN after the transmission failed. I made the mistake of taking my car to the dealer for an oil change and inspection SPECIAL COUPON (a.k.a Rip Off Coupon) the dealer service advisor told me there was an oil pan leak and will cost me $2450 to fix and will take 10 days to get my car back. Took it to Drew, he replaced the gaskets, seal the leak and changed the oil & filter. He fixed in two days with huge saving.
2010 Lexus RX 350
Was this review helpful?
Drew1 year ago
Hello Terrell!
We appreciate your continue... support.
Best wishes from - LEXUS Specialist Independent, Local Auto Repair Shop and Japanese Imported Expert, Certified Mechanic, Maintenance Service Center.
S.McFadden1 year ago
I always prefer dealership for repair, but no more.
Lexus-Princeton suggested $1800 plus in repairs/maintenance, most of which were not really needed. Drew offered a 2nd opinion and ended up replacing just one CV BOOT for $250.00, which Princeton Lexus would have charge me $790+ to replace. He repaired my car with original Lexus parts, and saved me more...Luckily I'm working in Kennedy Hospital-very close to this shop.
2013 Lexus ES 350
Was this review helpful?
Drew1 year ago
Hello Steven!
Saving you money is our favorite job.
Thank you for taking time to review.
Best wishes from - LEXUS Specialist Imported Auto Repair Shop and Japanese Expert, Certified Mechanic, Maintenance Service Center.
Roshani Khanna1 year ago
Desi Auto Care is my shop I use to service my RX330. Master mechanic Shawn has helped me out in a pinch countless times. He is a true professional and very knowledgeable. I remember one day after leaving the Cherry Hill Mall there was a construction metal piece in the middle of the Route 561 and shattered my oil pan. I had the car flat bedded to him and he stayed late and also had an oil pan in stock. He always provides me complimentary food-drinks. Dealer quality experience all the way.
2004 Lexus RX 330
Was this review helpful?
Shawn1 year ago
Hello Roshani !
We welcomes you to our Lexus-family of fine customers.
Thank you for your support.
Best wishes from - LEXUS Specialist imported Auto Repair Shop and Japanese Expert, certified Mechanic, Maintenance Service Center.
and Yes! We're proud to be a female friendly auto repair shop.
Steve Lewis1 year ago
Took my GX 470 a few months ago for timing belt, water pump, and the 90,000 miles service. Mike did a great job on my car. Car still runs smooth. He even looked at my wife's Audi's check engine light free of charge. I would recommend him to anyone who owns Lexus or Audi. 2 yrs warranty on repair and nice waiting room filled with kind food FreeBees!
2006 Lexus GX 470
Was this review helpful?
Mike1 year ago
Hello Steve!
We appreciate your support.
Thank You from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese - certified Mechanic Maintenance Service Center.
Lukas Schmidt1 year ago
Finally a good mechanic close to my office and our new home. They could easily have told me it was the more expensive issue like water pump-timing belt etc...When actually it was a noisy pulley and they also replaced my serpentine belt for the cost of the belt since they had to remove the old one to get to the pulley. Honest and quick work what more do you want from a good mechanic? Desi auto is busy though, repair bays & parking always full, but you know that business is good if all bays are full.
Humbly
-Lukas S.
2010 Lexus RX 350
Was this review helpful?
Rachael1 year ago
Hey Lukas!
Congratulations on your new home and welcome to the neighborhood. We appreciate your support.
Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.
Jasmin Cereghetti1 year ago
In June driver side rear door had stopped locking and unlocking unless I did it manually. Lexus-Mount Laurel informed me that it was the door lock actuator that was no longer working and needed to be replaced. It would cost over $700. So I decided to just manually lock and unlock that door. Week ago, the passenger side front door had the same issue.dealership gave me a high level quote that it would be about $1500 to fix both doors.
Given that there is more complexity for the front door lock, the front door lock actuator replacement costs more than the rear door one. Thankfully Desi Auto Care started working on the repair, they noticed that there was a switch that was just unplugged on the rear door and so replacement NOT needed. Only the front actuator was replaced. So I was only charged the half hour labor for the rear door. My total for both doors $520 which made me happier though it's a lot of money just to ensure your car locks and unlocks properly. Why didn't Lexus recall these actuators? Probably since no one reported an injury or death from it.
No BS. No up-sell. Down to earth guys. I only trust them with my Lexy!
2007 Lexus ES 350
Was this review helpful?
Rachael1 year ago
Hello Jasmin,
We agree with you, Lexus Should recall these actuators.
We got few customers with the same problem.
Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.
and Yes! We're proud to be a female friendly auto repair shop.
Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert European certified Mechanic Maintenance Service Center.
and Yes! We're proud to be a female friendly auto repair shop.
Jasmin Henninger1 year ago
Here is my situation. ABS, VAC & Brake warning lights all ON. I'm driving on NJ Turnpike to my job and brake malfunction warning came on while traveling at 65 mph, very scary. Took car to my regular shop-Desi Auto Care and he diagnose and quoted me "feel good price" to replace hydraulic brake actuator on my Lexus. Job was done accurately!
Apparently, this is a common problem with '07 LS 460
2007 Lexus LS 460
Was this review helpful?
Rachael1 year ago
Hey Jasmin!
Yes! You're right it's common problem on this model. we appreciate your support.
Thank you from - LEXUS specialist imported auto repair shop and expert mechanic maintenance service center.
and Yes! We're proud to be a female friendly auto repair shop.
Stuart Polanski1 year ago
i needed some work done on GS 430 and stumbled upon this shop on Google-God. Set up an appointment with Sean, he was super nice and found what dealer had already told me was wrong with the my Lexus (needed lower control arm No. 2 replaced on passenger and driver side) he quoted me significantly lower than dealer, which was supposedly giving me "deal" with their price for being a repeat customer.
the work done by the time he said he would! and shop was very clean...a positive experience.
2001 Lexus GS 430
Was this review helpful?
Sean1 year ago
Hello Stuart,
We welcomes you to our Lexus-Family of fine customers!
Thank you from - LEXUS specialist auto repair shop & expert mechanic maintenance service center.
Kyle Innamorato1 year ago
Long story short I was driving and my Lexus started smoking. Luckily I got home. My oil had leaked out so I had to call AAA. They towed it to Desi Auto Care, as I feared that I would be paying arm & leg for my car to be fixed. They called me and let me know it would be under $60 ! My oil pipe had a hole in it so it had to be replaced.
When I picked up my Lexus, Shawn was nice enough to explain what happened and what he did to fix it. He was genuine and really nice.
Receptionist nice young girl rang me up and offered me free refreshments.
2009 Lexus IS-350
Was this review helpful?
Shawn1 year ago
Hello Kyle,
We appreciate your support!
Thank you from - LEXUS specialist auto repair shop & maintenance expert mechanic service center.
Lindsay Fleming2 years ago
I had taken my dear-Lexus to Desi Auto Care to take a look at brakes, which I had driven way too long without replacing pads.
Andrew was honest with me and said there may be issues with the rotors and calipers. He gave me a great price to replace the rotors and pads, and even repaired the caliper (rather than replace) to save me $400.
He was completely open and honest during the whole process,
He is my Lexus Guru !!
2011 Lexus RX 350
Was this review helpful?
Andrew2 years ago
Hi Lindsay,
we love to save you money. Enjoy!
Thank you from - LEXUS specialist auto repair shop & maintenance expert mechanic service center.
and Yes! We're proud to be a female friendly auto repair shop.
Sheila O'neil2 years ago
These guys are no-nonsense technicians. When they gave me my Lexus estimate they were thorough with what they thought was wrong, and why. i felt like i was getting an honest answer, not some fluff-piece upsell. for $650 I got the water pump and brake booster fixed, plus another $95 to get spark plugs 'n cable replaced (according to my brother : a possible reason for why car would lug when accelerating from a stop) the car runs fine now and is very responsive. Despite the distance I will gladly go back to Desi Auto Care for future Lexus issues. the only drawback is that it's too far from my house.
Eh, no big deal
2003 Lexus LEXUS 250-IS- RWD
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Sam2 years ago
Hello Sheila,
We appreciate you coming from far away. Our team was proud to repair your LEXUS
Thank you from - LEXUS specialist repair shop, expert mechanic maintenance service center.

Desi Auto Care

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Shawn McShea

Lead Master Technician

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18 Reviews