It’s a Love Affair..! We Know Your Love for Lexus..!

Save up to 50% on Lexus Repair & Service

24 Months / 24,000 Miles Warranty (Including Parts & Labor)

Read our Reviews at Google, BBB, RepairPal, SureCritic, Facebook, Yellow Pages…

Desi Auto Care is a full service Lexus specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of Japanese automotive experience and technical expertise. We’re team of Lexus factory trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent Lexus Repair Shop Service Doesn’t Void Warranty
You don’t have to take your Lexus to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your Lexus repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their Lexuses. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be a Female Friendly!

47 % of our customers are women
Women deserve a repair shop they can fully trust
Our technician will take time to explain things with patience
Please! Ask us any questions; we’ll be very happy to answer
Your questions accurately answered in ways you can understand
We provides detailed written estimate of the work to be performed
We make sure women’s experience of Lexus repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

Free Wi-Fi
Service inspections
Routine maintenance
Major and minor repairs
Verified by LexRepairShops.com
Clean-Comfortable waiting area
We accept after-market extended warranties
Dealer level state of the art - full diagnostics for Lexus
Free Coffee, Tea, Soda, Cookie, Juice, Candy, Snacks
Highest quality OES Parts (Original Equipment Supplier)
Highest quality OEM Parts (Original Equipment Manufacturer)

Meet Our Team

Chris Bauwel

Lead Master Technician

Lead Master Technician Chris Bauwel grew up with an extra ordinary talent for fixing cars and a passion for Lexus. His uncle (owner of the Transmission Shop) noticed Chris’s love for cars and his mechanical ability and asked if he would like to learn the automotive service business. At age sixteen Chris pulled his first Transmission and Engine out of a Mercedes and replaced a Timing Belt in Porsche and he has been in love with auto service ever since. Chris has more than 22 years of technical expertise of GERMAN / EUROPEAN / JAPANESE auto repair service, maintenance, performance upgrades and modifications. Chris and his team of technicians continue to keep up to date with information on the latest models, tools and knowledge to service your modern Lexus.

Chris maintains hundreds of loyal customers throughout New Jersey - Philadelphia - Delaware with personal service, expert advice, the latest in technology, timely service, reasonable prices and peace of mind!

39 Reviews

Mr. Rockwell1 week ago

Brand new customer and will definitely be returning. Josh was fast to respond. He answers my questions with transparent input. Had all correct spark plugs swapped in and a bad coil replaced on same day job! Even took time out after hours to do a phone conversation and answer a few more questions. Very hard to find a trustworthy, reliable shop these days so if you're in search you've found exactly that shop!

2018 Lexus IS 300 F

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Lisa B Malhoit3 weeks ago

My driver side rear window stuck in middle and they fixed it! I had my car back in less than a few hours! They helped me without an appointment, good guys!

2012 Lexus LS460

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Jeanette1 month ago

They did job on fog lamps installation, very honest and knowledgeable on all my car stuff. Highly recommended. Excellent service with them! They also did carbon fibre wrap on my spoiler and turned out wonderful.

2016 Lexus Gs

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SDaniel C2 months ago

Great mechanics, dependable honest service with great pricing.

2013 Lexus GS350

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Andrew Wagner3 months ago

On my trip from NY to NJ at about 100,000 miles, I had a leaking rack and pinion assembly. I brought the car in to the Desi Auto Care at 11am Saturday morning and they had me back on the road with everything fixed on my car by 5pm, which kept my trip continued. Also, they charged me a lower price. If you really need your car worked on, do yourself a favor and check them out asap. Thanks Sam for all your spontaneous help!

2008 Lexus RX350

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William Kitz3 months ago

We took in Lexus that had been sitting in our garage since 2018. It wouldn't start. We had taken it to different mechanics but no one could figure out the electrical issue. Josh worked on it throughout the day and insisted on getting it running. Well, he did find & fix the issue and charged us fair amount. He knowledgeable and more importantly, honest mechanic. He will be our mechanic from now on. Highly recommend.

2014 Lexus ES

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Jaden Jackson3 months ago

Electrical malfunction issues was fully priced, Josh was able to get things apart he gave me an options on cost of the repairs: (1) if additional parts needed to be replaced (2) or if they did not. Quote was economical (given the amount of repair I knew would require) had him do the repair + luck on my side, it came out to the lower amount and done on time.

I will be definitely be using them again. Nice to find clean professional shop in my area, that know their skills. My car is happily running on the highway again. Till next time, many thanks!

2018 Lexus LS 500

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Jayram Patel7 months ago

Master Mechanic answered my Emission Leakage questions with patience. $524 dealer vs $217 Desi Auto for the same exact issue. It remedy the smoke problem. Give them a call!

2019 Lexus ES F-sport

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Jenine Ingrham8 months ago

To avoid oncoming traffic of Route 42 North, I accelerated really hard. Engine sound may be several cylinders not working, when I was accelerate the car lost power. The anti-skid and check engine light pop-up. I waited three hours for AAA to tow. When I spoke to Lexus corporation, they actually said there was nothing they could do, warranty is over.

It all completed correctly, in terms of the repair. Desi Auto Care price was significantly less. Chris's warranty covered my repair for two years. I'm happily recommending him to my friends and family and of course all Lexus owners!!. Chris also changed the light bulb and all fluids, want me to support more small businesses. Considering this case, Desi Auto Care went well above and beyond the top.

2011 Lexus IS350C

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Judi Cappa10 months ago

My car was stranded in Long Island NY. I called Chris to get some advice on where to take my car to get the alternator fixed, cost of job, he told me to check back with him regarding the price in case Long Island mechanic tried to overcharge me. Really? Can you imagine mechanic doing this for you? Not to mention I brought my car in a few days later to get it serviced at Desi Auto Care, take your wheels here!

2018 Lexus GS F V8

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Kira Venuto11 months ago

I was having transmission problems I decided to take the recommendation from my neighbor. They were supportive thorough diagnostics and offering to show me hands on the processes they take in diagnosing. Anyway, they ended up finding a simple solution and had me back on the road. Kudos for the timely matter in which they resolved the problem.

2005 Lexus RX

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Courtney Belson11 months ago

2005 Lexus RX

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Eric Quinn1 year ago

Honest and respectful establishment. from day one when we called to get a quote, they were professional and handled their services well. I had transmission mounts changed my air cond belt. after the repair was performed within four hrs, my car was ready to go. Upon pickup, he had shown me the parts he replaced to give me peace of mind which it did. Fantastic shop if you like to deal with the mechanic one on one.

2016 Lexus GS FF

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brian combs1 year ago

Had to change my spiral cable assembly. Major issue with this car. Mechanic took the car in at 11am and it was done by 4:30p. Very efficient/knowledgeable/fair price.

2013 Lexus RX350

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Katelyn1 year ago

Hello Brian!

We specialize in happy customers. We appreciate your support. Thank you.

Best wishes from - Lexus specialist independent local auto repair shop, certified Japanese expert mechanics, imported maintenance service center.

Joe Pierre1 year ago

I needed a lot of repair done on my car and I was dreading having to deal with it, but Shaun was easy to talk to and very informative. He didn't leave me feeling like a complete idiot even though my automotive knowledge is limited. He is professional and efficient. He (or girl on front desk) always answered my phone calls by second ring! Now I know where I'll be getting repair maintenance done.

I could not have asked for a better experience. (It's also kinda cool that they are next door to Indian Restaurant, hehe! spicy good food)

2016 Lexus F-Sport

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Shaun1 year ago

Hello Joe!

We specialize in happy customers! Thank you for sharing your experiance.

Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Darlene Miller1 year ago

I have Lexus with 120k miles on it and a previous owner who messed a lot of it up. I was referred to Desi Auto by my friend who is from a mechanic family (they fix domestic cars only) and can't tell you how thrilled I am with their service. I still need some major things done to my car (Sam is waiting for the parts), but it already runs 100% better than it did when I brought it here. Your Lexus is in very capable hands!

2009 Lexus GX 470

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Sam1 year ago

Hello Darlene!

Thank you for sharing your experience.

Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Sanjay Yadav2 years ago

Chris has worked on all 3 cars of ours with complete satisfaction on all. Lexus stopped working in 90 degree summer, so he made room in his schedule for immediate appointment and fixed the problem altogether. Last month brakes and transmission/oil leak work all completed. Anything he feels I can work on myself, he tells me so I can try fixing on my own dime. Can't say enough about the value I get from him. I highly recommend!

2008 Lexus CS 430

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Chris2 years ago

Hello Sanjay!

We appreciate your continue...support. Thank you.

Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

McGovney2 years ago

My car would not start so I called towing company. It was after 8pm so I had to leave my car key in a slot in the door with convenient slips of paper for me to write my issue.

The next day Andrew called and informed me that it was a broken thermostat in the engine that read at a temperature way too low for the car to start. Meaning the car thought it was - different degrees so it refused to start. He got a new one in and replaced it the same day. I totally recommend DESI #SupportSmallLocalBusinesses

2013 Lexus RX350

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Andrew2 years ago

Hello Mr. McGovney!

We specialize in happy customers! Thank you for sharing your experience.

Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Kristofer Ibsen2 years ago

Brought my 2005 Lexus here for an oil change & inspection. I'm trying to make it last for as long as I can to be economical. Remi answered when I called and she was very polite & happy to help. After the oil change & inspection, I suggested a brake fluid flush which I thought was a fair price. Altogether for the oil change, inspection, brake fluid flush, and labor, the total came to $83.

2005 Lexus ES 300

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Remi2 years ago

Hello Kristofer!

It was a pleasure taking care of your ES-300. Thank you.

Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Jillian Dolores2 years ago

Happy.. Happy - 1st Time away from Lexus dealer for service. This is the first time that I have strayed away from the Cherry hill-dealer for service. Last time they lured me on a minor recall they told me I needed brakes and quoted me a price. It was way too much for brakes. I went to Desi Auto Care on a referral. Met Sam and was so happy I did. His guy did inspection before I left and told me I indeed need brakes (it was 12% left only) nice price and he did a couple of little extras (replaced a headlight bulb and replaced a medallion) without any charge. Guess where I'll be bringing my car from now on!

2007 Lexus Es350

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Sam2 years ago

Hello Jillian!

Thank you for sharing your experience. We love to save you money.

Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Yes! We're proud to be a female friendly auto repair shop.

Maurice (Lex-Man)2 years ago

Bar none - this is the best automobile shop in New Jersey and certainly the place to take your Lexus for any needs. I have a Lexus approx 82,000 miles. Given my older brother specializes in Japanese autos and also owns his own auto repair shop in Arizona, servicing my car at a high-quality location with knowledgeable and personable staff has always been a priority.

They are able to appropriately identify and triage issues requiring immediate repair versus issues that may require maintenance at a later date. Jessica always contact me in advance to authorize repairs. This is in stark contrast to many shops which will look for small flaws to nickel and dime customers. I would recommend D.A.C to anyone without hesitation.

2011 Lexus IS 250

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Jessica2 years ago

Hello Maurice!

It was a pleasure taking to you. Thank you for choosing us.

Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Japanese Auto Sale2 years ago

I am an owner of used Japanese Auto Sales in North Jersey. I have a customer that needed work done locally as I could not bring the car back to my shop for repairs. After finding them online for having a good reputation, I contacted Desi Auto Care. I explained my situation, got a quote, and had my customer arrange to have the repair done. Everything went smoothly, I appreciate Shawn's assistance. If I need work done in the local area, I will sure reach out to him again.

2005 Lexus RX

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Shawn2 years ago

Hello Jim!

We appreciate your dealership for choosing us for repair.

Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Larry Magliano2 years ago

I have been going to Desi Auto Care and had them take care of 3 of my vehicles including 92 Jaguar XJ12! They are outstanding in technical capability as well as customer service.

I recently had a problem on a Lexus that would have cost nearly $1900 for the part alone at dealer. Sam, without any prodding by me, found another source for the part at a fraction of the price. The part was located in South Philadelphia, acquired and installed the same day.

It is rare to find such genuine concern for the customer and his cost of repair, especially in Lexus specialist.

2007 Lexus LS 460

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Sam2 years ago

Hello Gina!

Your trust is our asset. Thank you for your support.

Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Lorraine Caprice3 years ago

My dashbaord lit up on a rainy morning with Check Engine, VSC and Trac OFF. The owner's manual just said to take it in for repair. As a young woman car problem is one of the things I fear the most. I had not found my own Lexus mechanic yet and stumbled across Desi Auto Care online. I picked it for its closeness to my office. Shawn was super honest and down to earth. He fixed the problem and performed the 90K Service for way less than the dealer would have, and even threw new windshield wipers since mine were falling apart. He stayed within his quote and got the done before they closed.

2009 Lexus ES 350

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Shawn3 years ago

Hello Lorrain!

it was a pleasure taking care of your Lexus. Thank you for taking time to review.

Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Yes! We're proud to be a female friendly auto repair shop.

Hinata Yamazaki3 years ago

I was ready to go to work, but my Lex-Baby would not start so had AAA drop it off. Called Sean at Desi Auto Care and he said he will diagnose and report me details. He pinpointed the issue which was the fuel pump. He quoted me a price (I compared in Google-Sean's quote was the cheapest) and had it fixed the next evening. He also fixes my mirror switch issue and said good luck! (I wasn't charged for mirror) Thanks- Hinata

2014 Lexus LX570 4WD

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Sean3 years ago

Hello Hinata!

It was a pleasure taking care of your car. Thank you.

Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

Ruben Van Dijk3 years ago

This was my 3rd visit here to Desi Auto Care in Stratford, NJ. Dropped off my Lexus with the issues: Warning light on dashboard, warning light for headlight, tire pressure alerting and oil change needed.

You can imagine my surprise when I was told that the warnings had been reset, the low beam was just a bulb disconnected, tire pressure inflated and really only thing I needed is the oil change. Honest forthright Lexus repair shop. Got my business for life.

2015 Lexus E350

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Desi3 years ago

Hello Ruben!

We welcomes you to our Lexus-family of fine customers. Thank you very much for your continue support.

Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.

Boris Kum3 years ago

When I noticed very big oil leak around engine, undercarriage and on my driveway. Two warning signs came up (1) oil pressure (2) engine oil message. The VVT-I oil line is known to be defective on this models, says Ryan. He replaced oil line in timely manner with low cost.

They don’t have the fancy snazz of a dealership, but the Lexus expertise and down to earth service is definitely here.

2012 Lexus RX350

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Ryan3 years ago

Hello Boris!

We appreciate your positive comments. Thank you.

Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.

Emily Clarke3 years ago

Whenever engine is cold, my car may start than stall, sometimes start and run at very low speed RPM.

Finally I got an appointment with Andrew, he explained the cause, and it was a dirty idle air control valve under throttle body which modulates airflow to the engine. He said when valve becomes dirty, engine don't get proper airflow. He replaced idle air control valve. It's a very smooth ride now. also he recommends me changing air filter at least once a year. Very friendly staff, they remember my daughter's name too. How sweet!

2003 Lexus ES300

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Andrew3 years ago

Hello Emily!

We appreciate your support. Thank you very much.

Best wishes from - LEXUS Specialist independent local auto repair shop and JAPANESE expert, Certified Mechanic, Imported maintenance service center

and Yes! We're proud to be a female friendly auto repair shop.

Terrell Davis3 years ago

Drew rescued my Lexus AGAIN after the transmission failed. I made the mistake of taking my car to the dealer for an oil change and inspection SPECIAL COUPON (a.k.a Rip Off Coupon) the dealer service advisor told me there was an oil pan leak and will cost me $2450 to fix and will take 10 days to get my car back. Took it to Drew, he replaced the gaskets, seal the leak and changed the oil & filter. He fixed in two days with huge saving.

2010 Lexus RX 350

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Drew3 years ago

Hello Terrell!

We appreciate your continue... support.

Best wishes from - LEXUS Specialist Independent, Local Auto Repair Shop and Japanese Imported Expert, Certified Mechanic, Maintenance Service Center.

S.McFadden3 years ago

I always prefer dealership for repair, but no more.

Lexus-Princeton suggested $1800 plus in repairs/maintenance, most of which were not really needed. Drew offered a 2nd opinion and ended up replacing just one CV BOOT for $250.00, which Princeton Lexus would have charge me $790+ to replace. He repaired my car with original Lexus parts, and saved me more...Luckily I'm working in Kennedy Hospital-very close to this shop.

2013 Lexus ES 350

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Drew3 years ago

Hello Steven!

Saving you money is our favorite job.

Thank you for taking time to review.

Best wishes from - LEXUS Specialist Imported Auto Repair Shop and Japanese Expert, Certified Mechanic, Maintenance Service Center.

Roshani Khanna3 years ago

Desi Auto Care is my shop I use to service my RX330. Master mechanic Shawn has helped me out in a pinch countless times. He is a true professional and very knowledgeable. I remember one day after leaving the Cherry Hill Mall there was a construction metal piece in the middle of the Route 561 and shattered my oil pan. I had the car flat bedded to him and he stayed late and also had an oil pan in stock. He always provides me complimentary food-drinks. Dealer quality experience all the way.

2004 Lexus RX 330

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Shawn3 years ago

Hello Roshani !

We welcomes you to our Lexus-family of fine customers.

Thank you for your support.

Best wishes from - LEXUS Specialist imported Auto Repair Shop and Japanese Expert, certified Mechanic, Maintenance Service Center.

and Yes! We're proud to be a female friendly auto repair shop.

Steve Lewis4 years ago

Took my GX 470 a few months ago for timing belt, water pump, and the 90,000 miles service. Mike did a great job on my car. Car still runs smooth. He even looked at my wife's Audi's check engine light free of charge. I would recommend him to anyone who owns Lexus or Audi. 2 yrs warranty on repair and nice waiting room filled with kind food FreeBees!

2006 Lexus GX 470

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Mike4 years ago

Hello Steve!

We appreciate your support.

Thank You from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese - certified Mechanic Maintenance Service Center.

Lukas Schmidt4 years ago

Finally a good mechanic close to my office and our new home. They could easily have told me it was the more expensive issue like water pump-timing belt etc...When actually it was a noisy pulley and they also replaced my serpentine belt for the cost of the belt since they had to remove the old one to get to the pulley. Honest and quick work what more do you want from a good mechanic? Desi auto is busy though, repair bays & parking always full, but you know that business is good if all bays are full.

Humbly

-Lukas S.

2010 Lexus RX 350

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Rachael4 years ago

Hey Lukas!

Congratulations on your new home and welcome to the neighborhood. We appreciate your support.

Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.

Jasmin Cereghetti4 years ago

In June driver side rear door had stopped locking and unlocking unless I did it manually. Lexus-Mount Laurel informed me that it was the door lock actuator that was no longer working and needed to be replaced. It would cost over $700. So I decided to just manually lock and unlock that door. Week ago, the passenger side front door had the same issue.dealership gave me a high level quote that it would be about $1500 to fix both doors.

Given that there is more complexity for the front door lock, the front door lock actuator replacement costs more than the rear door one. Thankfully Desi Auto Care started working on the repair, they noticed that there was a switch that was just unplugged on the rear door and so replacement NOT needed. Only the front actuator was replaced. So I was only charged the half hour labor for the rear door. My total for both doors $520 which made me happier though it's a lot of money just to ensure your car locks and unlocks properly. Why didn't Lexus recall these actuators? Probably since no one reported an injury or death from it.

No BS. No up-sell. Down to earth guys. I only trust them with my Lexy!

2007 Lexus ES 350

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Rachael4 years ago

Hello Jasmin,

We agree with you, Lexus Should recall these actuators.

We got few customers with the same problem.

Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.

and Yes! We're proud to be a female friendly auto repair shop.

Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert European certified Mechanic Maintenance Service Center.

and Yes! We're proud to be a female friendly auto repair shop.

Jasmin Henninger4 years ago

Here is my situation. ABS, VAC & Brake warning lights all ON. I'm driving on NJ Turnpike to my job and brake malfunction warning came on while traveling at 65 mph, very scary. Took car to my regular shop-Desi Auto Care and he diagnose and quoted me "feel good price" to replace hydraulic brake actuator on my Lexus. Job was done accurately!

Apparently, this is a common problem with '07 LS 460

2007 Lexus LS 460

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Rachael4 years ago

Hey Jasmin!

Yes! You're right it's common problem on this model. we appreciate your support.

Thank you from - LEXUS specialist imported auto repair shop and expert mechanic maintenance service center.

and Yes! We're proud to be a female friendly auto repair shop.

Stuart Polanski4 years ago

i needed some work done on GS 430 and stumbled upon this shop on Google-God. Set up an appointment with Sean, he was super nice and found what dealer had already told me was wrong with the my Lexus (needed lower control arm No. 2 replaced on passenger and driver side) he quoted me significantly lower than dealer, which was supposedly giving me "deal" with their price for being a repeat customer.

the work done by the time he said he would! and shop was very clean...a positive experience.

2001 Lexus GS 430

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Sean4 years ago

Hello Stuart,

We welcomes you to our Lexus-Family of fine customers!

Thank you from - LEXUS specialist auto repair shop & expert mechanic maintenance service center.

Kyle Innamorato4 years ago

Long story short I was driving and my Lexus started smoking. Luckily I got home. My oil had leaked out so I had to call AAA. They towed it to Desi Auto Care, as I feared that I would be paying arm & leg for my car to be fixed. They called me and let me know it would be under $60 ! My oil pipe had a hole in it so it had to be replaced.

When I picked up my Lexus, Shawn was nice enough to explain what happened and what he did to fix it. He was genuine and really nice.

Receptionist nice young girl rang me up and offered me free refreshments.

2009 Lexus IS-350

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Shawn4 years ago

Hello Kyle,

We appreciate your support!

Thank you from - LEXUS specialist auto repair shop & maintenance expert mechanic service center.

Lindsay Fleming4 years ago

I had taken my dear-Lexus to Desi Auto Care to take a look at brakes, which I had driven way too long without replacing pads.

Andrew was honest with me and said there may be issues with the rotors and calipers. He gave me a great price to replace the rotors and pads, and even repaired the caliper (rather than replace) to save me $400.

He was completely open and honest during the whole process,

He is my Lexus Guru !!

2011 Lexus RX 350

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Andrew4 years ago

Hi Lindsay,

we love to save you money. Enjoy!

Thank you from - LEXUS specialist auto repair shop & maintenance expert mechanic service center.

and Yes! We're proud to be a female friendly auto repair shop.

Sheila O'neil4 years ago

These guys are no-nonsense technicians. When they gave me my Lexus estimate they were thorough with what they thought was wrong, and why. i felt like i was getting an honest answer, not some fluff-piece upsell. for $650 I got the water pump and brake booster fixed, plus another $95 to get spark plugs 'n cable replaced (according to my brother : a possible reason for why car would lug when accelerating from a stop) the car runs fine now and is very responsive. Despite the distance I will gladly go back to Desi Auto Care for future Lexus issues. the only drawback is that it's too far from my house.

Eh, no big deal

2003 Lexus LEXUS 250-IS- RWD

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Sam4 years ago

Hello Sheila,

We appreciate you coming from far away. Our team was proud to repair your LEXUS

Thank you from - LEXUS specialist repair shop, expert mechanic maintenance service center.

Mr. Rockwell1 week ago
Brand new customer and will definitely be returning. Josh was fast to respond. He answers my questions with transparent input. Had all correct spark plugs swapped in and a bad coil replaced on same day job! Even took time out after hours to do a phone conversation and answer a few more questions. Very hard to find a trustworthy, reliable shop these days so if you're in search you've found exactly that shop!
2018 Lexus IS 300 F
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Lisa B Malhoit3 weeks ago
My driver side rear window stuck in middle and they fixed it! I had my car back in less than a few hours! They helped me without an appointment, good guys!
2012 Lexus LS460
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Jeanette1 month ago
They did job on fog lamps installation, very honest and knowledgeable on all my car stuff. Highly recommended. Excellent service with them! They also did carbon fibre wrap on my spoiler and turned out wonderful.
2016 Lexus Gs
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SDaniel C2 months ago
Great mechanics, dependable honest service with great pricing.
2013 Lexus GS350
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Andrew Wagner3 months ago
On my trip from NY to NJ at about 100,000 miles, I had a leaking rack and pinion assembly. I brought the car in to the Desi Auto Care at 11am Saturday morning and they had me back on the road with everything fixed on my car by 5pm, which kept my trip continued. Also, they charged me a lower price. If you really need your car worked on, do yourself a favor and check them out asap. Thanks Sam for all your spontaneous help!
2008 Lexus RX350
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William Kitz3 months ago
We took in Lexus that had been sitting in our garage since 2018. It wouldn't start. We had taken it to different mechanics but no one could figure out the electrical issue. Josh worked on it throughout the day and insisted on getting it running. Well, he did find & fix the issue and charged us fair amount. He knowledgeable and more importantly, honest mechanic. He will be our mechanic from now on. Highly recommend.
2014 Lexus ES
Was this review helpful?
Jaden Jackson3 months ago
Electrical malfunction issues was fully priced, Josh was able to get things apart he gave me an options on cost of the repairs: (1) if additional parts needed to be replaced (2) or if they did not. Quote was economical (given the amount of repair I knew would require) had him do the repair + luck on my side, it came out to the lower amount and done on time.
I will be definitely be using them again. Nice to find clean professional shop in my area, that know their skills. My car is happily running on the highway again. Till next time, many thanks!
2018 Lexus LS 500
Was this review helpful?
Jayram Patel7 months ago
Master Mechanic answered my Emission Leakage questions with patience. $524 dealer vs $217 Desi Auto for the same exact issue. It remedy the smoke problem. Give them a call!
2019 Lexus ES F-sport
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Jenine Ingrham8 months ago
To avoid oncoming traffic of Route 42 North, I accelerated really hard. Engine sound may be several cylinders not working, when I was accelerate the car lost power. The anti-skid and check engine light pop-up. I waited three hours for AAA to tow. When I spoke to Lexus corporation, they actually said there was nothing they could do, warranty is over.
It all completed correctly, in terms of the repair. Desi Auto Care price was significantly less. Chris's warranty covered my repair for two years. I'm happily recommending him to my friends and family and of course all Lexus owners!!. Chris also changed the light bulb and all fluids, want me to support more small businesses. Considering this case, Desi Auto Care went well above and beyond the top.
2011 Lexus IS350C
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Judi Cappa10 months ago
My car was stranded in Long Island NY. I called Chris to get some advice on where to take my car to get the alternator fixed, cost of job, he told me to check back with him regarding the price in case Long Island mechanic tried to overcharge me. Really? Can you imagine mechanic doing this for you? Not to mention I brought my car in a few days later to get it serviced at Desi Auto Care, take your wheels here!
2018 Lexus GS F V8
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Kira Venuto11 months ago
I was having transmission problems I decided to take the recommendation from my neighbor. They were supportive thorough diagnostics and offering to show me hands on the processes they take in diagnosing. Anyway, they ended up finding a simple solution and had me back on the road. Kudos for the timely matter in which they resolved the problem.
2005 Lexus RX
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Courtney Belson11 months ago
I was having transmission problems I decided to take the recommendation from my neighbor. They were supportive thorough diagnostics and offering to show me hands on the processes they take in diagnosing. Anyway, they ended up finding a simple solution and had me back on the road. Kudos for the timely matter in which they resolved the problem.
2005 Lexus RX
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Eric Quinn1 year ago
Honest and respectful establishment. from day one when we called to get a quote, they were professional and handled their services well. I had transmission mounts changed my air cond belt. after the repair was performed within four hrs, my car was ready to go. Upon pickup, he had shown me the parts he replaced to give me peace of mind which it did. Fantastic shop if you like to deal with the mechanic one on one.
2016 Lexus GS FF
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brian combs1 year ago
Had to change my spiral cable assembly. Major issue with this car. Mechanic took the car in at 11am and it was done by 4:30p. Very efficient/knowledgeable/fair price.
2013 Lexus RX350
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Katelyn1 year ago
Hello Brian!
We specialize in happy customers. We appreciate your support. Thank you.
Best wishes from - Lexus specialist independent local auto repair shop, certified Japanese expert mechanics, imported maintenance service center.
Joe Pierre1 year ago
I needed a lot of repair done on my car and I was dreading having to deal with it, but Shaun was easy to talk to and very informative. He didn't leave me feeling like a complete idiot even though my automotive knowledge is limited. He is professional and efficient. He (or girl on front desk) always answered my phone calls by second ring! Now I know where I'll be getting repair maintenance done.
I could not have asked for a better experience. (It's also kinda cool that they are next door to Indian Restaurant, hehe! spicy good food)
2016 Lexus F-Sport
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Shaun1 year ago
Hello Joe!
We specialize in happy customers! Thank you for sharing your experiance.
Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Darlene Miller1 year ago
I have Lexus with 120k miles on it and a previous owner who messed a lot of it up. I was referred to Desi Auto by my friend who is from a mechanic family (they fix domestic cars only) and can't tell you how thrilled I am with their service. I still need some major things done to my car (Sam is waiting for the parts), but it already runs 100% better than it did when I brought it here. Your Lexus is in very capable hands!
2009 Lexus GX 470
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Sam1 year ago
Hello Darlene!
Thank you for sharing your experience.
Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Sanjay Yadav2 years ago
Chris has worked on all 3 cars of ours with complete satisfaction on all. Lexus stopped working in 90 degree summer, so he made room in his schedule for immediate appointment and fixed the problem altogether. Last month brakes and transmission/oil leak work all completed. Anything he feels I can work on myself, he tells me so I can try fixing on my own dime. Can't say enough about the value I get from him. I highly recommend!
2008 Lexus CS 430
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Chris2 years ago
Hello Sanjay!
We appreciate your continue...support. Thank you.
Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
McGovney2 years ago
My car would not start so I called towing company. It was after 8pm so I had to leave my car key in a slot in the door with convenient slips of paper for me to write my issue.
The next day Andrew called and informed me that it was a broken thermostat in the engine that read at a temperature way too low for the car to start. Meaning the car thought it was - different degrees so it refused to start. He got a new one in and replaced it the same day. I totally recommend DESI #SupportSmallLocalBusinesses
2013 Lexus RX350
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Andrew2 years ago
Hello Mr. McGovney!
We specialize in happy customers! Thank you for sharing your experience.
Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Kristofer Ibsen2 years ago
Brought my 2005 Lexus here for an oil change & inspection. I'm trying to make it last for as long as I can to be economical. Remi answered when I called and she was very polite & happy to help. After the oil change & inspection, I suggested a brake fluid flush which I thought was a fair price. Altogether for the oil change, inspection, brake fluid flush, and labor, the total came to $83.
2005 Lexus ES 300
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Remi2 years ago
Hello Kristofer!
It was a pleasure taking care of your ES-300. Thank you.
Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Jillian Dolores2 years ago
Happy.. Happy - 1st Time away from Lexus dealer for service. This is the first time that I have strayed away from the Cherry hill-dealer for service. Last time they lured me on a minor recall they told me I needed brakes and quoted me a price. It was way too much for brakes. I went to Desi Auto Care on a referral. Met Sam and was so happy I did. His guy did inspection before I left and told me I indeed need brakes (it was 12% left only) nice price and he did a couple of little extras (replaced a headlight bulb and replaced a medallion) without any charge. Guess where I'll be bringing my car from now on!
2007 Lexus Es350
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Sam2 years ago
Hello Jillian!
Thank you for sharing your experience. We love to save you money.
Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Yes! We're proud to be a female friendly auto repair shop.
Maurice (Lex-Man)2 years ago
Bar none - this is the best automobile shop in New Jersey and certainly the place to take your Lexus for any needs. I have a Lexus approx 82,000 miles. Given my older brother specializes in Japanese autos and also owns his own auto repair shop in Arizona, servicing my car at a high-quality location with knowledgeable and personable staff has always been a priority.
They are able to appropriately identify and triage issues requiring immediate repair versus issues that may require maintenance at a later date. Jessica always contact me in advance to authorize repairs. This is in stark contrast to many shops which will look for small flaws to nickel and dime customers. I would recommend D.A.C to anyone without hesitation.
2011 Lexus IS 250
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Jessica2 years ago
Hello Maurice!
It was a pleasure taking to you. Thank you for choosing us.
Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Japanese Auto Sale2 years ago
I am an owner of used Japanese Auto Sales in North Jersey. I have a customer that needed work done locally as I could not bring the car back to my shop for repairs. After finding them online for having a good reputation, I contacted Desi Auto Care. I explained my situation, got a quote, and had my customer arrange to have the repair done. Everything went smoothly, I appreciate Shawn's assistance. If I need work done in the local area, I will sure reach out to him again.
2005 Lexus RX
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Shawn2 years ago
Hello Jim!
We appreciate your dealership for choosing us for repair.
Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Larry Magliano2 years ago
I have been going to Desi Auto Care and had them take care of 3 of my vehicles including 92 Jaguar XJ12! They are outstanding in technical capability as well as customer service.
I recently had a problem on a Lexus that would have cost nearly $1900 for the part alone at dealer. Sam, without any prodding by me, found another source for the part at a fraction of the price. The part was located in South Philadelphia, acquired and installed the same day.
It is rare to find such genuine concern for the customer and his cost of repair, especially in Lexus specialist.
2007 Lexus LS 460
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Sam2 years ago
Hello Gina!
Your trust is our asset. Thank you for your support.
Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Lorraine Caprice3 years ago
My dashbaord lit up on a rainy morning with Check Engine, VSC and Trac OFF. The owner's manual just said to take it in for repair. As a young woman car problem is one of the things I fear the most. I had not found my own Lexus mechanic yet and stumbled across Desi Auto Care online. I picked it for its closeness to my office. Shawn was super honest and down to earth. He fixed the problem and performed the 90K Service for way less than the dealer would have, and even threw new windshield wipers since mine were falling apart. He stayed within his quote and got the done before they closed.
2009 Lexus ES 350
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Shawn3 years ago
Hello Lorrain!
it was a pleasure taking care of your Lexus. Thank you for taking time to review.
Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Yes! We're proud to be a female friendly auto repair shop.
Hinata Yamazaki3 years ago
I was ready to go to work, but my Lex-Baby would not start so had AAA drop it off. Called Sean at Desi Auto Care and he said he will diagnose and report me details. He pinpointed the issue which was the fuel pump. He quoted me a price (I compared in Google-Sean's quote was the cheapest) and had it fixed the next evening. He also fixes my mirror switch issue and said good luck! (I wasn't charged for mirror) Thanks- Hinata
2014 Lexus LX570 4WD
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Sean3 years ago
Hello Hinata!
It was a pleasure taking care of your car. Thank you.
Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.
Ruben Van Dijk3 years ago
This was my 3rd visit here to Desi Auto Care in Stratford, NJ. Dropped off my Lexus with the issues: Warning light on dashboard, warning light for headlight, tire pressure alerting and oil change needed.
You can imagine my surprise when I was told that the warnings had been reset, the low beam was just a bulb disconnected, tire pressure inflated and really only thing I needed is the oil change. Honest forthright Lexus repair shop. Got my business for life.
2015 Lexus E350
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Desi3 years ago
Hello Ruben!
We welcomes you to our Lexus-family of fine customers. Thank you very much for your continue support.
Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.
Boris Kum3 years ago
When I noticed very big oil leak around engine, undercarriage and on my driveway. Two warning signs came up (1) oil pressure (2) engine oil message. The VVT-I oil line is known to be defective on this models, says Ryan. He replaced oil line in timely manner with low cost.
They don’t have the fancy snazz of a dealership, but the Lexus expertise and down to earth service is definitely here.
2012 Lexus RX350
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Ryan3 years ago
Hello Boris!
We appreciate your positive comments. Thank you.
Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.
Emily Clarke3 years ago
Whenever engine is cold, my car may start than stall, sometimes start and run at very low speed RPM.
Finally I got an appointment with Andrew, he explained the cause, and it was a dirty idle air control valve under throttle body which modulates airflow to the engine. He said when valve becomes dirty, engine don't get proper airflow. He replaced idle air control valve. It's a very smooth ride now. also he recommends me changing air filter at least once a year. Very friendly staff, they remember my daughter's name too. How sweet!
2003 Lexus ES300
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Andrew3 years ago
Hello Emily!
We appreciate your support. Thank you very much.
Best wishes from - LEXUS Specialist independent local auto repair shop and JAPANESE expert, Certified Mechanic, Imported maintenance service center
and Yes! We're proud to be a female friendly auto repair shop.
Terrell Davis3 years ago
Drew rescued my Lexus AGAIN after the transmission failed. I made the mistake of taking my car to the dealer for an oil change and inspection SPECIAL COUPON (a.k.a Rip Off Coupon) the dealer service advisor told me there was an oil pan leak and will cost me $2450 to fix and will take 10 days to get my car back. Took it to Drew, he replaced the gaskets, seal the leak and changed the oil & filter. He fixed in two days with huge saving.
2010 Lexus RX 350
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Drew3 years ago
Hello Terrell!
We appreciate your continue... support.
Best wishes from - LEXUS Specialist Independent, Local Auto Repair Shop and Japanese Imported Expert, Certified Mechanic, Maintenance Service Center.
S.McFadden3 years ago
I always prefer dealership for repair, but no more.
Lexus-Princeton suggested $1800 plus in repairs/maintenance, most of which were not really needed. Drew offered a 2nd opinion and ended up replacing just one CV BOOT for $250.00, which Princeton Lexus would have charge me $790+ to replace. He repaired my car with original Lexus parts, and saved me more...Luckily I'm working in Kennedy Hospital-very close to this shop.
2013 Lexus ES 350
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Drew3 years ago
Hello Steven!
Saving you money is our favorite job.
Thank you for taking time to review.
Best wishes from - LEXUS Specialist Imported Auto Repair Shop and Japanese Expert, Certified Mechanic, Maintenance Service Center.
Roshani Khanna3 years ago
Desi Auto Care is my shop I use to service my RX330. Master mechanic Shawn has helped me out in a pinch countless times. He is a true professional and very knowledgeable. I remember one day after leaving the Cherry Hill Mall there was a construction metal piece in the middle of the Route 561 and shattered my oil pan. I had the car flat bedded to him and he stayed late and also had an oil pan in stock. He always provides me complimentary food-drinks. Dealer quality experience all the way.
2004 Lexus RX 330
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Shawn3 years ago
Hello Roshani !
We welcomes you to our Lexus-family of fine customers.
Thank you for your support.
Best wishes from - LEXUS Specialist imported Auto Repair Shop and Japanese Expert, certified Mechanic, Maintenance Service Center.
and Yes! We're proud to be a female friendly auto repair shop.
Steve Lewis4 years ago
Took my GX 470 a few months ago for timing belt, water pump, and the 90,000 miles service. Mike did a great job on my car. Car still runs smooth. He even looked at my wife's Audi's check engine light free of charge. I would recommend him to anyone who owns Lexus or Audi. 2 yrs warranty on repair and nice waiting room filled with kind food FreeBees!
2006 Lexus GX 470
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Mike4 years ago
Hello Steve!
We appreciate your support.
Thank You from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese - certified Mechanic Maintenance Service Center.
Lukas Schmidt4 years ago
Finally a good mechanic close to my office and our new home. They could easily have told me it was the more expensive issue like water pump-timing belt etc...When actually it was a noisy pulley and they also replaced my serpentine belt for the cost of the belt since they had to remove the old one to get to the pulley. Honest and quick work what more do you want from a good mechanic? Desi auto is busy though, repair bays & parking always full, but you know that business is good if all bays are full.
Humbly
-Lukas S.
2010 Lexus RX 350
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Rachael4 years ago
Hey Lukas!
Congratulations on your new home and welcome to the neighborhood. We appreciate your support.
Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.
Jasmin Cereghetti4 years ago
In June driver side rear door had stopped locking and unlocking unless I did it manually. Lexus-Mount Laurel informed me that it was the door lock actuator that was no longer working and needed to be replaced. It would cost over $700. So I decided to just manually lock and unlock that door. Week ago, the passenger side front door had the same issue.dealership gave me a high level quote that it would be about $1500 to fix both doors.
Given that there is more complexity for the front door lock, the front door lock actuator replacement costs more than the rear door one. Thankfully Desi Auto Care started working on the repair, they noticed that there was a switch that was just unplugged on the rear door and so replacement NOT needed. Only the front actuator was replaced. So I was only charged the half hour labor for the rear door. My total for both doors $520 which made me happier though it's a lot of money just to ensure your car locks and unlocks properly. Why didn't Lexus recall these actuators? Probably since no one reported an injury or death from it.
No BS. No up-sell. Down to earth guys. I only trust them with my Lexy!
2007 Lexus ES 350
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Rachael4 years ago
Hello Jasmin,
We agree with you, Lexus Should recall these actuators.
We got few customers with the same problem.
Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.
and Yes! We're proud to be a female friendly auto repair shop.
Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert European certified Mechanic Maintenance Service Center.
and Yes! We're proud to be a female friendly auto repair shop.
Jasmin Henninger4 years ago
Here is my situation. ABS, VAC & Brake warning lights all ON. I'm driving on NJ Turnpike to my job and brake malfunction warning came on while traveling at 65 mph, very scary. Took car to my regular shop-Desi Auto Care and he diagnose and quoted me "feel good price" to replace hydraulic brake actuator on my Lexus. Job was done accurately!
Apparently, this is a common problem with '07 LS 460
2007 Lexus LS 460
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Rachael4 years ago
Hey Jasmin!
Yes! You're right it's common problem on this model. we appreciate your support.
Thank you from - LEXUS specialist imported auto repair shop and expert mechanic maintenance service center.
and Yes! We're proud to be a female friendly auto repair shop.
Stuart Polanski4 years ago
i needed some work done on GS 430 and stumbled upon this shop on Google-God. Set up an appointment with Sean, he was super nice and found what dealer had already told me was wrong with the my Lexus (needed lower control arm No. 2 replaced on passenger and driver side) he quoted me significantly lower than dealer, which was supposedly giving me "deal" with their price for being a repeat customer.
the work done by the time he said he would! and shop was very clean...a positive experience.
2001 Lexus GS 430
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Sean4 years ago
Hello Stuart,
We welcomes you to our Lexus-Family of fine customers!
Thank you from - LEXUS specialist auto repair shop & expert mechanic maintenance service center.
Kyle Innamorato4 years ago
Long story short I was driving and my Lexus started smoking. Luckily I got home. My oil had leaked out so I had to call AAA. They towed it to Desi Auto Care, as I feared that I would be paying arm & leg for my car to be fixed. They called me and let me know it would be under $60 ! My oil pipe had a hole in it so it had to be replaced.
When I picked up my Lexus, Shawn was nice enough to explain what happened and what he did to fix it. He was genuine and really nice.
Receptionist nice young girl rang me up and offered me free refreshments.
2009 Lexus IS-350
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Shawn4 years ago
Hello Kyle,
We appreciate your support!
Thank you from - LEXUS specialist auto repair shop & maintenance expert mechanic service center.
Lindsay Fleming4 years ago
I had taken my dear-Lexus to Desi Auto Care to take a look at brakes, which I had driven way too long without replacing pads.
Andrew was honest with me and said there may be issues with the rotors and calipers. He gave me a great price to replace the rotors and pads, and even repaired the caliper (rather than replace) to save me $400.
He was completely open and honest during the whole process,
He is my Lexus Guru !!
2011 Lexus RX 350
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Andrew4 years ago
Hi Lindsay,
we love to save you money. Enjoy!
Thank you from - LEXUS specialist auto repair shop & maintenance expert mechanic service center.
and Yes! We're proud to be a female friendly auto repair shop.
Sheila O'neil4 years ago
These guys are no-nonsense technicians. When they gave me my Lexus estimate they were thorough with what they thought was wrong, and why. i felt like i was getting an honest answer, not some fluff-piece upsell. for $650 I got the water pump and brake booster fixed, plus another $95 to get spark plugs 'n cable replaced (according to my brother : a possible reason for why car would lug when accelerating from a stop) the car runs fine now and is very responsive. Despite the distance I will gladly go back to Desi Auto Care for future Lexus issues. the only drawback is that it's too far from my house.
Eh, no big deal
2003 Lexus LEXUS 250-IS- RWD
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Sam4 years ago
Hello Sheila,
We appreciate you coming from far away. Our team was proud to repair your LEXUS
Thank you from - LEXUS specialist repair shop, expert mechanic maintenance service center.

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39 Reviews