Desi Auto Care

307 South White Horse Pike
Stratford, NJ 08084 US
5.0
84 Reviews
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It’s a Love Affair..! We Know Your Love for Lexus..!

Save up to 50% on Lexus Repair & Service

24 Months / 24,000 Miles Warranty (Including Parts & Labor)

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Desi Auto Care is a full service Lexus specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of Japanese automotive experience and technical expertise. We’re team of Lexus trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent Lexus Repair Shop Service Doesn’t Void Warranty
You don’t have to take your Lexus to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your Lexus repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their Lexuses. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be Female Friendly!

  • 47 % of our customers are women
  • Women deserve a repair shop they can fully trust
  • Our technician will take time to explain things with patience
  • Please! Ask us any questions; we’ll be very happy to answer
  • Your questions accurately answered in ways you can understand
  • We provides detailed written estimate of the work to be performed
  • We make sure women’s experience of Lexus repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

  • Free Wi-Fi
  • Service inspections
  • Routine maintenance
  • Major and minor repairs
  • Verified by LexRepairShops.com
  • Clean-Comfortable waiting area
  • We accept after-market extended warranties
  • Dealer level state of the art - full diagnostics for Lexus
  • Free Coffee, Tea, Soda, Cookie, Juice, Candy, Snacks
  • Highest quality OES Parts (Original Equipment Supplier)
  • Highest quality OEM Parts (Original Equipment Manufacturer)

Amenities

  • After Hours Drop-Off
  • TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Transit Accessible
  • Walkable Area
  • Weekend Hours
  • Kids Play Area
  • Hand Sanitizer
  • Contact-Free Service

Meet Our Team

  • Josh Saraves

    Lead Expert Technician

    Lead Master Technician Josh Saraves grew up with an extra ordinary talent for fixing cars and a passion for Lexus. Josh grew up in New Jersey working at his family’s auto repair shop, doing what he loved the most - fixing the cars! At age seventeen Josh bought old Volkswagen, went to junk yard, paid $65 for Transmission and replaced himself and he has been in love with auto service ever since. Afterword Josh decided to pursue the automotive industry and established an excellent reputation for accurate diagnosis and solutions to repair a variety of cars.

    Josh has more than 20 years of technical expertise of GERMAN / EUROPEAN / JAPANESE auto repair service, maintenance, performance upgrades and modifications. Josh and his team of technicians continue to keep up to date with information on the latest models, tools and knowledge to service your modern Lexus.

    Josh maintains hundreds of loyal Lexus customers throughout New Jersey - Philadelphia - Delaware with personal service, expert advice, the latest in technology, timely service, reasonable prices and peace of mind!

Coupons & Promotions

  • First Time Customer Special

    10% Off Labor for Lexus Customers

    Show Coupon

Awards & Affiliations

Audi Club North AmericaAudi Club North America
AutologicAutologic
BMW CCABMW CCA
Jaguar Clubs of North AmericaJaguar Clubs of North America
Mercedes-Benz Club of AmericaMercedes-Benz Club of America
Northeast Land Rover ClubNortheast Land Rover Club
Philly MINIPhilly MINI
Porsche Club of AmericaPorsche Club of America
RepairPal CertifiedRepairPal Certified
SAAB Club of North AmericaSAAB Club of North America
Volkswagen Owners ClubVolkswagen Owners Club

84 Reviews

  • Paul Stor
    Paul Stor3 weeks ago

    The seat ventilation on the driver’s side wasn’t cooling much. They found a blocked filter under the seat and cleaned it out. Now it’s working perfectly. It’s the kind of comfort I expect from Lexus.

    2023 Lexus RX350
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  • Belina John
    Belina John1 month ago

    The ride started feeling rougher than usual, especially on uneven roads. Turned out one of the struts was leaking. They replaced it, and now it’s back to that signature Lexus smoothness. Quiet, comfy, and solid—just how I like it.

    2023 Lexus RX 350
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  • Manikanta Rajesh
    Manikanta Rajesh1 month ago

    I drive a 2021 Lexus RX 350 and lately I’d been hearing a weird squeak every time I went over a bump. At first I brushed it off, but it started to sound like the car was groaning in protest. The shop diagnosed it as a worn-out bushing in the suspension. They replaced it quickly. I didn’t realize how much I’d gotten used to that noise until it was gone. Now it’s back to gliding over the road.

    2021 Lexus RX350
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  • Karthikeyan Thumma
    Karthikeyan Thumma2 months ago

    I brought my 2021 Lexus RX 350 to Desi Auto Care after noticing a squeaking noise every time I turned the steering wheel. They found the power steering fluid was low due to a small hose leak. They fixed it up fast, topped off the fluid, and now the steering feels smooth and silent again. Great service and super friendly team!

    2021 Lexus RX 350
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  • Jamil John
    Jamil John2 months ago

    I’ve taken my Lexus in for regular maintenance and a couple of repairs, and every time the experience has been smooth. The shop knows my cars inside and out, Parts were always available faster than I expected, and they never tried to upsell me. It’s clear they respect the brand and the customer.

    2021 Lexus ES350
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  • Danny Mike
    Danny Mike3 months ago

    My battery died & I couldn't jump start my car because it kept stalling as soon as the jump start box was removed. I thought it was my alternator. However, Josh did some diagnostic tests on my car before replacing the alternator. It turned out not to be the alternator, which saved me money. This place is very honest & looks to save you money. I highly recommend them & will continue to use them.

    2021 Lexus ES350
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  • Sammy Smith
    Sammy Smith3 months ago

    My car was making a sound in the engine. I went to Desi Auto Care through my friend's recommendation. They took the car for couple of days and fixed the issue very carefully and explained the whole situation and gave some guidance for upcoming days. I am completely satisfied with them.

    Thank you Desi Auto Care!

    2016 Lexus RX350
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  • Anil choudhary
    Anil choudhary4 months ago

    The technicians at Desi Auto Care were amazing! I brought my car in and they sent pictures of all the codes, what needed repair etc. Once my car was fixed the check engine was gone and I was ready to go. Thanks to them and their team.

    2016 Lexus GS350
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  • Julie Rebecca
    Julie Rebecca4 months ago

    Josh diagnosed a misfiring code to cylinder coils. They also did a great job changing the radiator in my mom’s car. I'm definitely coming back for my breaks. From now on it is my go to shop for all car repairs, as they did a great job!

    2019 Lexus Es350
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  • Immanuel Joseph
    Immanuel Joseph5 months ago

    I used Desi Auto Care to get my airbag sensor replaced a few days ago. They made it a goal to help me fixing it at the earliest time. As someone new to the area, finding a place that would be honest was a priority and I definitely found it here. I would recommend this place to anyone.

    2017 Lexus RX
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  • Silicy James
    Silicy James5 months ago

    There was a ticking noise from the engine. Identified a worn timing chain tensioner and replaced it immediately. They were very good at the work and very much satisfied. Thank you!

    2017 Lexus GX460
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  • Peterson Gael
    Peterson Gael6 months ago

    My car air conditioning wasn’t cooling properly. Desi Auto Care identified and repaired the issue quickly and efficiently, and even offered helpful tips on maintaining the A/C system in the future. Professionalism and customer service was good.

    2016 Lexus GS350
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  • Charles Diks
    Charles Diks6 months ago

    After experiencing an issue with its transmission cooler lines leaking the repair to my Lexus required replacing the damaged lines and flushing the system. After the fix, everything was smooth and perfect.

    2018 Lexus GX460
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  • Kylie Rose
    Kylie Rose7 months ago

    My car started emitting strange engine noises and had a noticeable drop in performance. After a complete inspection, the technicians found that a damaged timing chain and tensioner were causing the issue. They replaced the damaged parts, recalibrated the engine, and now it’s running smooth with zero issues. Extremely happy with the repair!

    2018 Lexus RX350
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  • Cummin Perry
    Cummin Perry 7 months ago

    My car started emitting a subtle whining noise, the culprit was a failing oil pump and compromising engine lubrication. The repair team replaced it promptly, safeguarding the engine and restoring that signature smooth performance.

    2016 Lexus Gs 350
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  • Mitchell Zoi
    Mitchell Zoi8 months ago

    Brought my car here in when I noticed a sudden drop in fuel efficiency and sluggish acceleration. They diagnosed a carbon buildup in the intake valves, which was choking the airflow. They performed a thorough cleaning and there is a difference in efficiency again. Good quality service!

    2017 Lexus RX350
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  • Albert Hamilton
    Albert Hamilton8 months ago

    Brought my Lexus in when the engine started surging unpredictably while cruising on the highway. After some deep diagnostics, the team discovered a faulty intake manifold runner control that was causing air delivery issues. They replaced it, and now the engine delivers power consistently with no more hesitation.

    2011 Lexus Rx350
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  • Mitchel Warris
    Mitchel Warris10 months ago

    Took my car in after noticing unusual vibrations in the steering wheel at highway speeds. Turns out the problem was uneven brake rotor wear. The service team resurfaced the rotors and replaced the brake pads, and now the car drives smoothly without a hint of vibration. I appreciated the thorough explanation and the fact that they solved the issue without pushing for unnecessary replacements. Fantastic experience!

    2021 Lexus RX 350
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  • Charles
    Charles 10 months ago

    Took my Lexus to Desi Auto Care in for a battery replacement, they quickly diagnosed and service was fantastic. The staff was welcoming and they had me back on the road in no time.

    2014 Lexus IS350
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  • Mommaud Toki
    Mommaud Toki11 months ago

    When I came across the warning light on the dashboard, the technicians conducted a thorough diagnostic and discovered a faulty fuel injector. They replaced the injector efficiently and the warning light was resolved. Good customer service and thanks.

    2005 Lexus Rx
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  • Himakar Das
    Himakar Das11 months ago

    Impressive service! They diagnosed and repaired the faulty transmission in my Lexus. The technicians were experienced and kept me informed throughout the process. While repair was extensive, my car runs smoothly now and price was fair considering the complexity of the repair. Definitely a trusted one.

    2010 Lexus ES350
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  • Maya Daniel
    Maya Daniel1 year ago

    I recently had the braking system on my Lexus repaired at Desi Auto Care and was thoroughly impressed with their professionalism and knowledgeable staff. Pricing was fair and highly recommended!

    2014 Lexus NX300
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  • Austin Connor
    Austin Connor1 year ago

    Finally found my shop-Desi Auto Care, professional service and the manager Josh is super nice. Friendly and reliable in my opinion, definitely cheaper than Lexus dealer.

    2012 Lexus IS350
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  • Ritzy DJ
    Ritzy DJ1 year ago

    I’ve been through so many mechanics and this shop just KNOWS my car. Since coming here, I have been getting every penny worth for the repair they do. Josh is the guy I go through, he is always who takes care of me and goes in depth and shows me every problem and recommends what I actually need! I must recommend going through him.

    2021 Lexus RX350
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  • Stacy Rocco
    Stacy Rocco1 year ago

    My Lexus had an oil leak. Got a reasonable quote and they had a parts supply issue that required extra service time and Sam promptly informed me and explained why. They also buffed out my head lamps. I’m very satisfied with the repair.

    2011 Lexus IS250
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  • Nick
    Nick1 year ago

    I had gone to a different shop first and thank goodness I ended up not doing my job there because Josh was great. My car had a very specific issue that the other shop was not able to diagnose. Josh took it for a spin, looked under the engine, listed the exact symptoms I was experiencing, and gave me good price. His shop always gets busy!

    2018 Lexus is300
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  • GK Roche
    GK Roche1 year ago

    I explained my problem with heavy sound coming from my brakes and on day of appointment, while I was waiting, my car was hoisted and also test driven by Doug (who later did the job) to identify the root cause of noise. It turned out to be something different with the braking system. And it was not an arm and a leg to replace. Less than $175 later, and I had a repaired Lexus, got rid of heavy noise and I'm sure got rid of a future issue. Well run business.

    2015 Lexus Rx350
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  • Bruce Jett
    Bruce Jett1 year ago

    My car was drivable but something seemed clearly wrong with my engine. The issues were on and off. One day I was stranded at the office because the brake light switch also got bad, I couldn’t shift out of park ( P-gear) and my brakes didn’t seem like they were working. I ended up going to Desi Auto Care, they found the issue immediately and resolved to my satisfaction.

    2016 Lexus GS
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  • Brad Olson
    Brad Olson1 year ago

    I have a Lexus 155K miles. Finding the right mechanic is really critical when you have an older car, especially it requires certain tools to repair them.

    I tried Desi Auto Care to fix a broken oil pan and had a nice experience. This is a well-run, well-kept garage--I like that. I know enough about mechanical repairs on cars to feel pretty good about their wealth of knowledge. They replaced the oil pan ( it needed it), even getting the parts from local dealer to turn the RX around the same day. He also repaired passenger side window issue which a prior mechanic had NOT repaired properly. Dylan gladly honored the discount coupon from online. Enterprise is 5 minutes down the road, in case if you need a rental car. Based on my experience I will be back and highly recommend.

    2005 Lexus RX
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  • Sandra Walker
    Sandra Walker1 year ago

    Josh is a very nice mechanic. I went there twice and had my door lock and gas leak fixed. The process is smooth and the work done quick!

    2013 Lexus RX350
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  • Wayne Jiminz
    Wayne Jiminz2 years ago

    My appointment was for an AC recharge because it was not blowing ice cold air for awhile, as my car is over 15 years old. The shop is clean. Took about one hr while I waited in the waiting room where there was free refreshments, snacks and sodas. Smooth experience!

    2008 Lexus IS 250
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  • Nina Zajac
    Nina Zajac2 years ago

    Good shop. Fixed what really needed and pointed out what could be repaired next to prevent my car from exploding. Will go again to do so.

    2011 Lexus ES
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  • Ron Zaret
    Ron Zaret2 years ago

    My coolant pipe leaked, woke up to a pool of coolant all over my brand-new garage & had to call a towing company. It was a difficult job, but Doug did it carefully and competently, and got us back on the road.

    2017 Lexus GS Turbo
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  • Greg Ariza
    Greg Ariza2 years ago

    If you request a quote, you'll get a fast response but it's best to bring your car in and let them diagnose. Having already taken in my Lexus for 2 different problems, somrthing that I really appreciated was that "the quote that manager gave was what you will pay." Labor is fair. You'll get a whole breakdown of the repairs in person (before giving your car to you), over text (updates and photos), and on the printed-on-papers, so you don't need to worry about getting hit with any shady pricing when you paying bill.

    2013 Lexus GX460
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  • Linda
    Linda 2 years ago

    If you call for an appointment you can be assured of getting in and they will make exceptions for the customers with emergencies (my was check engine light and brake failed), doing their best to meet customer’s needs.

    2015 Lexus RC350
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  • DiCarlo Photography
    DiCarlo Photography2 years ago

    Technician was careful to research my issue and took time to make sure he found out the root cause of the problem and why my check engine sign was on. He even put on ceramic brakes at the same price as regular brakes.

    2019 Lexus LX 570
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  • Debra Biskin
    Debra Biskin2 years ago

    I had my alternator and battery replaced here and was charged fair. Although procedure to replace my Lexus alternator is much difficult and requires additional time to correctly access than most Lexus. Desi Auto Care crew seems to have a professional business model - client’s satisfaction seems to guide their service, it’s my opinion.

    2006 Lexus GS300
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  • Jake Buettneer
    Jake Buettneer3 years ago

    For anything Lexus-related, Josh is the best. My headlights were randomly dimming. Seal was deteriorating and water was getting inside. Instead of replacing new headlight mounts $$$ for parts alone. He figured out a way to drill very small holes in the mounts so water can either drip out or evaporate. I mean really? Right? Thank you!

    2017 Lexus NX
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  • Ronaldo "Speed"
    Ronaldo "Speed"3 years ago

    At 76,000 miles while I was driving 40 MPH, the steam started rising from the engine area. I stopped the car and seeing coolant leaking from the radiator. I took car to Chris, who advised me, that radiator wad fractured and needed to be replaced. Also I ask him to replace my water pump and timing belt. Chris is detailed oriented in explaining and showing you photos.

    Thanks for keeping my all 3 cars trouble free!

    2006 Lexus Rx300
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  • Jacob Merlin
    Jacob Merlin3 years ago

    I have had several repairs done by them and work is outstanding. Car repair stuff is a pain for me but they're knowledgeable and always figure out the real issue.

    2020 Lexus NX
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  • Pallavi Rajpurohit
    Pallavi Rajpurohit3 years ago

    During my job hours I'm not allowed to use my phone. With Desi Auto Care I'm able to text or email my mechanic as opposed to phone-tag. I definitely will be back for any repairs/advice.

    2009 Lexus CS430
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  • Z. Blakk
    Z. Blakk3 years ago

    Chris serviced my car, performed 90k mile tune-up, 4 tire replacement, brake replacement, muffler, water pump, shocks-springs, oil-filter change. All easy on my pocket, price and on time service, plus office staff is friendly. I'm recommending it to everybody. He will no do repairs that are not needed. Now it's ready for the next 90k.

    2015 Lexus Rx350
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  • Lynn Arroyo
    Lynn Arroyo3 years ago

    I changed my transmission here, my car drives great now. Bryan was fast to text me, he informd me what's going on with my car along the way and any arising problems! I be taking my car to Desi Auto Care for future jobs!

    2015 Lexus IS_250
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  • Julie Kinney
    Julie Kinney3 years ago

    Honestly is high up on my list. Dealer service guy told me it would cost $1900 including they'll service the transmission. I took it to Desi Auto Care and asked them to service it and check it over. Diana called me saying car is ready and the charge was $180. Mechanic said everything was good on it. WOW!! I feel like going to Disney with $1720 dollars I saved. Big shout out to Desi!

    2012 Lexus CT
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  • Megan Craft
    Megan Craft3 years ago

    Very happy with the service and their expertise. I was much concerned as this was my first non-Lexus dealer experience and I'm satisfied with their repair (it was a complicated smoke issue), advice and knowledge. I'll be back there.

    2015 Lexus RC 350
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  • Mr. Rockwell
    Mr. Rockwell3 years ago

    Brand new customer and will definitely be returning. Josh was fast to respond. He answers my questions with transparent input. Had all correct spark plugs swapped in and a bad coil replaced on same day job! Even took time out after hours to do a phone conversation and answer a few more questions. Very hard to find a trustworthy, reliable shop these days so if you're in search you've found exactly that shop!

    2018 Lexus IS 300 F
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  • Lisa B Malhoit
    Lisa B Malhoit3 years ago

    My driver side rear window stuck in middle and they fixed it! I had my car back in less than a few hours! They helped me without an appointment, good guys!

    2012 Lexus LS460
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  • Jeanette
    Jeanette3 years ago

    They did job on fog lamps installation, very honest and knowledgeable on all my car stuff. Highly recommended. Excellent service with them! They also did carbon fibre wrap on my spoiler and turned out wonderful.

    2016 Lexus Gs
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  • SDaniel C
    SDaniel C3 years ago

    Great mechanics, dependable honest service with great pricing.

    2013 Lexus GS350
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  • Andrew Wagner
    Andrew Wagner3 years ago

    On my trip from NY to NJ at about 100,000 miles, I had a leaking rack and pinion assembly. I brought the car in to the Desi Auto Care at 11am Saturday morning and they had me back on the road with everything fixed on my car by 5pm, which kept my trip continued. Also, they charged me a lower price. If you really need your car worked on, do yourself a favor and check them out asap. Thanks Sam for all your spontaneous help!

    2008 Lexus RX350
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  • William Kitz
    William Kitz4 years ago

    We took in Lexus that had been sitting in our garage since 2018. It wouldn't start. We had taken it to different mechanics but no one could figure out the electrical issue. Josh worked on it throughout the day and insisted on getting it running. Well, he did find & fix the issue and charged us fair amount. He knowledgeable and more importantly, honest mechanic. He will be our mechanic from now on. Highly recommend.

    2014 Lexus ES
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  • Jaden Jackson
    Jaden Jackson4 years ago

    Electrical malfunction issues was fully priced, Josh was able to get things apart he gave me an options on cost of the repairs: (1) if additional parts needed to be replaced (2) or if they did not. Quote was economical (given the amount of repair I knew would require) had him do the repair + luck on my side, it came out to the lower amount and done on time.

    I will be definitely be using them again. Nice to find clean professional shop in my area, that know their skills. My car is happily running on the highway again. Till next time, many thanks!

    2018 Lexus LS 500
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  • Jayram Patel
    Jayram Patel4 years ago

    Master Mechanic answered my Emission Leakage questions with patience. $524 dealer vs $217 Desi Auto for the same exact issue. It remedy the smoke problem. Give them a call!

    2019 Lexus ES F-sport
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  • Jenine Ingrham
    Jenine Ingrham4 years ago

    To avoid oncoming traffic of Route 42 North, I accelerated really hard. Engine sound may be several cylinders not working, when I was accelerate the car lost power. The anti-skid and check engine light pop-up. I waited three hours for AAA to tow. When I spoke to Lexus corporation, they actually said there was nothing they could do, warranty is over.

    It all completed correctly, in terms of the repair. Desi Auto Care price was significantly less. Chris's warranty covered my repair for two years. I'm happily recommending him to my friends and family and of course all Lexus owners!!. Chris also changed the light bulb and all fluids, want me to support more small businesses. Considering this case, Desi Auto Care went well above and beyond the top.

    2011 Lexus IS350C
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  • Judi Cappa
    Judi Cappa4 years ago

    My car was stranded in Long Island NY. I called Chris to get some advice on where to take my car to get the alternator fixed, cost of job, he told me to check back with him regarding the price in case Long Island mechanic tried to overcharge me. Really? Can you imagine mechanic doing this for you? Not to mention I brought my car in a few days later to get it serviced at Desi Auto Care, take your wheels here!

    2018 Lexus GS F V8
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  • Kira Venuto
    Kira Venuto4 years ago

    I was having transmission problems I decided to take the recommendation from my neighbor. They were supportive thorough diagnostics and offering to show me hands on the processes they take in diagnosing. Anyway, they ended up finding a simple solution and had me back on the road. Kudos for the timely matter in which they resolved the problem.

    2005 Lexus RX
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  • Courtney Belson
    Courtney Belson4 years ago

    I was having transmission problems I decided to take the recommendation from my neighbor. They were supportive thorough diagnostics and offering to show me hands on the processes they take in diagnosing. Anyway, they ended up finding a simple solution and had me back on the road. Kudos for the timely matter in which they resolved the problem.

    2005 Lexus RX
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  • Eric Quinn
    Eric Quinn4 years ago

    Honest and respectful establishment. from day one when we called to get a quote, they were professional and handled their services well. I had transmission mounts changed my air cond belt. after the repair was performed within four hrs, my car was ready to go. Upon pickup, he had shown me the parts he replaced to give me peace of mind which it did. Fantastic shop if you like to deal with the mechanic one on one.

    2016 Lexus GS FF
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  • brian combs
    brian combs5 years ago

    Had to change my spiral cable assembly. Major issue with this car. Mechanic took the car in at 11am and it was done by 4:30p. Very efficient/knowledgeable/fair price.

    2013 Lexus RX350
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    Katelyn5 years ago

    Hello Brian!

    We specialize in happy customers. We appreciate your support. Thank you.

    Best wishes from - Lexus specialist independent local auto repair shop, certified Japanese expert mechanics, imported maintenance service center.

  • Joe Pierre
    Joe Pierre5 years ago

    I needed a lot of repair done on my car and I was dreading having to deal with it, but Shaun was easy to talk to and very informative. He didn't leave me feeling like a complete idiot even though my automotive knowledge is limited. He is professional and efficient. He (or girl on front desk) always answered my phone calls by second ring! Now I know where I'll be getting repair maintenance done.

    I could not have asked for a better experience. (It's also kinda cool that they are next door to Indian Restaurant, hehe! spicy good food)

    2016 Lexus F-Sport
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    Shaun5 years ago

    Hello Joe!

    We specialize in happy customers! Thank you for sharing your experiance.

    Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Darlene Miller
    Darlene Miller5 years ago

    I have Lexus with 120k miles on it and a previous owner who messed a lot of it up. I was referred to Desi Auto by my friend who is from a mechanic family (they fix domestic cars only) and can't tell you how thrilled I am with their service. I still need some major things done to my car (Sam is waiting for the parts), but it already runs 100% better than it did when I brought it here. Your Lexus is in very capable hands!

    2009 Lexus GX 470
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    Sam5 years ago

    Hello Darlene!

    Thank you for sharing your experience.

    Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Sanjay Yadav
    Sanjay Yadav5 years ago

    Chris has worked on all 3 cars of ours with complete satisfaction on all. Lexus stopped working in 90 degree summer, so he made room in his schedule for immediate appointment and fixed the problem altogether. Last month brakes and transmission/oil leak work all completed. Anything he feels I can work on myself, he tells me so I can try fixing on my own dime. Can't say enough about the value I get from him. I highly recommend!

    2008 Lexus CS 430
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    Chris5 years ago

    Hello Sanjay!

    We appreciate your continue...support. Thank you.

    Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • McGovney
    McGovney5 years ago

    My car would not start so I called towing company. It was after 8pm so I had to leave my car key in a slot in the door with convenient slips of paper for me to write my issue.

    The next day Andrew called and informed me that it was a broken thermostat in the engine that read at a temperature way too low for the car to start. Meaning the car thought it was - different degrees so it refused to start. He got a new one in and replaced it the same day. I totally recommend DESI #SupportSmallLocalBusinesses

    2013 Lexus RX350
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    Andrew5 years ago

    Hello Mr. McGovney!

    We specialize in happy customers! Thank you for sharing your experience.

    Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Kristofer Ibsen
    Kristofer Ibsen5 years ago

    Brought my 2005 Lexus here for an oil change & inspection. I'm trying to make it last for as long as I can to be economical. Remi answered when I called and she was very polite & happy to help. After the oil change & inspection, I suggested a brake fluid flush which I thought was a fair price. Altogether for the oil change, inspection, brake fluid flush, and labor, the total came to $83.

    2005 Lexus ES 300
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    Remi5 years ago

    Hello Kristofer!

    It was a pleasure taking care of your ES-300. Thank you.

    Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Jillian Dolores
    Jillian Dolores6 years ago

    Happy.. Happy - 1st Time away from Lexus dealer for service. This is the first time that I have strayed away from the Cherry hill-dealer for service. Last time they lured me on a minor recall they told me I needed brakes and quoted me a price. It was way too much for brakes. I went to Desi Auto Care on a referral. Met Sam and was so happy I did. His guy did inspection before I left and told me I indeed need brakes (it was 12% left only) nice price and he did a couple of little extras (replaced a headlight bulb and replaced a medallion) without any charge. Guess where I'll be bringing my car from now on!

    2007 Lexus Es350
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    Sam6 years ago

    Hello Jillian!

    Thank you for sharing your experience. We love to save you money.

    Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Maurice (Lex-Man)
    Maurice (Lex-Man)6 years ago

    Bar none - this is the best automobile shop in New Jersey and certainly the place to take your Lexus for any needs. I have a Lexus approx 82,000 miles. Given my older brother specializes in Japanese autos and also owns his own auto repair shop in Arizona, servicing my car at a high-quality location with knowledgeable and personable staff has always been a priority.

    They are able to appropriately identify and triage issues requiring immediate repair versus issues that may require maintenance at a later date. Jessica always contact me in advance to authorize repairs. This is in stark contrast to many shops which will look for small flaws to nickel and dime customers. I would recommend D.A.C to anyone without hesitation.

    2011 Lexus IS 250
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    Jessica6 years ago

    Hello Maurice!

    It was a pleasure taking to you. Thank you for choosing us.

    Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Japanese Auto Sale
    Japanese Auto Sale6 years ago

    I am an owner of used Japanese Auto Sales in North Jersey. I have a customer that needed work done locally as I could not bring the car back to my shop for repairs. After finding them online for having a good reputation, I contacted Desi Auto Care. I explained my situation, got a quote, and had my customer arrange to have the repair done. Everything went smoothly, I appreciate Shawn's assistance. If I need work done in the local area, I will sure reach out to him again.

    2005 Lexus RX
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    Shawn6 years ago

    Hello Jim!

    We appreciate your dealership for choosing us for repair.

    Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Larry Magliano
    Larry Magliano6 years ago

    I have been going to Desi Auto Care and had them take care of 3 of my vehicles including 92 Jaguar XJ12! They are outstanding in technical capability as well as customer service.

    I recently had a problem on a Lexus that would have cost nearly $1900 for the part alone at dealer. Sam, without any prodding by me, found another source for the part at a fraction of the price. The part was located in South Philadelphia, acquired and installed the same day.

    It is rare to find such genuine concern for the customer and his cost of repair, especially in Lexus specialist.

    2007 Lexus LS 460
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    Sam6 years ago

    Hello Gina!

    Your trust is our asset. Thank you for your support.

    Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Lorraine Caprice
    Lorraine Caprice6 years ago

    My dashbaord lit up on a rainy morning with Check Engine, VSC and Trac OFF. The owner's manual just said to take it in for repair. As a young woman car problem is one of the things I fear the most. I had not found my own Lexus mechanic yet and stumbled across Desi Auto Care online. I picked it for its closeness to my office. Shawn was super honest and down to earth. He fixed the problem and performed the 90K Service for way less than the dealer would have, and even threw new windshield wipers since mine were falling apart. He stayed within his quote and got the done before they closed.

    2009 Lexus ES 350
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    Shawn6 years ago

    Hello Lorrain!

    it was a pleasure taking care of your Lexus. Thank you for taking time to review.

    Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Hinata Yamazaki
    Hinata Yamazaki7 years ago

    I was ready to go to work, but my Lex-Baby would not start so had AAA drop it off. Called Sean at Desi Auto Care and he said he will diagnose and report me details. He pinpointed the issue which was the fuel pump. He quoted me a price (I compared in Google-Sean's quote was the cheapest) and had it fixed the next evening. He also fixes my mirror switch issue and said good luck! (I wasn't charged for mirror) Thanks- Hinata

    2014 Lexus LX570 4WD
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    Sean6 years ago

    Hello Hinata!

    It was a pleasure taking care of your car. Thank you.

    Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported maintenance service center.

  • Ruben Van Dijk
    Ruben Van Dijk7 years ago

    This was my 3rd visit here to Desi Auto Care in Stratford, NJ. Dropped off my Lexus with the issues: Warning light on dashboard, warning light for headlight, tire pressure alerting and oil change needed.

    You can imagine my surprise when I was told that the warnings had been reset, the low beam was just a bulb disconnected, tire pressure inflated and really only thing I needed is the oil change. Honest forthright Lexus repair shop. Got my business for life.

    2015 Lexus E350
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    Desi7 years ago

    Hello Ruben!

    We welcomes you to our Lexus-family of fine customers. Thank you very much for your continue support.

    Best wishes from - Lexus specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.

  • Boris Kum
    Boris Kum7 years ago

    When I noticed very big oil leak around engine, undercarriage and on my driveway. Two warning signs came up (1) oil pressure (2) engine oil message. The VVT-I oil line is known to be defective on this models, says Ryan. He replaced oil line in timely manner with low cost.

    They don’t have the fancy snazz of a dealership, but the Lexus expertise and down to earth service is definitely here.

    2012 Lexus RX350
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    Ryan7 years ago

    Hello Boris!

    We appreciate your positive comments. Thank you.

    Best wishes from - LEXUS specialist independent, local auto repair shop, Japanese expert, certified mechanics, imported cars maintenance service center.

  • Emily Clarke
    Emily Clarke7 years ago

    Whenever engine is cold, my car may start than stall, sometimes start and run at very low speed RPM.

    Finally I got an appointment with Andrew, he explained the cause, and it was a dirty idle air control valve under throttle body which modulates airflow to the engine. He said when valve becomes dirty, engine don't get proper airflow. He replaced idle air control valve. It's a very smooth ride now. also he recommends me changing air filter at least once a year. Very friendly staff, they remember my daughter's name too. How sweet!

    2003 Lexus ES300
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    Andrew7 years ago

    Hello Emily!

    We appreciate your support. Thank you very much.

    Best wishes from - LEXUS Specialist independent local auto repair shop and JAPANESE expert, Certified Mechanic, Imported maintenance service center

    and Yes! We're proud to be a female friendly auto repair shop.

  • Terrell Davis
    Terrell Davis7 years ago

    Drew rescued my Lexus AGAIN after the transmission failed. I made the mistake of taking my car to the dealer for an oil change and inspection SPECIAL COUPON (a.k.a Rip Off Coupon) the dealer service advisor told me there was an oil pan leak and will cost me $2450 to fix and will take 10 days to get my car back. Took it to Drew, he replaced the gaskets, seal the leak and changed the oil & filter. He fixed in two days with huge saving.

    2010 Lexus RX 350
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    Drew7 years ago

    Hello Terrell!

    We appreciate your continue... support.

    Best wishes from - LEXUS Specialist Independent, Local Auto Repair Shop and Japanese Imported Expert, Certified Mechanic, Maintenance Service Center.

  • S.McFadden
    S.McFadden7 years ago

    I always prefer dealership for repair, but no more.

    Lexus-Princeton suggested $1800 plus in repairs/maintenance, most of which were not really needed. Drew offered a 2nd opinion and ended up replacing just one CV BOOT for $250.00, which Princeton Lexus would have charge me $790+ to replace. He repaired my car with original Lexus parts, and saved me more...Luckily I'm working in Kennedy Hospital-very close to this shop.

    2013 Lexus ES 350
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    Drew7 years ago

    Hello Steven!

    Saving you money is our favorite job.

    Thank you for taking time to review.

    Best wishes from - LEXUS Specialist Imported Auto Repair Shop and Japanese Expert, Certified Mechanic, Maintenance Service Center.

  • Roshani Khanna
    Roshani Khanna7 years ago

    Desi Auto Care is my shop I use to service my RX330. Master mechanic Shawn has helped me out in a pinch countless times. He is a true professional and very knowledgeable. I remember one day after leaving the Cherry Hill Mall there was a construction metal piece in the middle of the Route 561 and shattered my oil pan. I had the car flat bedded to him and he stayed late and also had an oil pan in stock. He always provides me complimentary food-drinks. Dealer quality experience all the way.

    2004 Lexus RX 330
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    Shawn7 years ago

    Hello Roshani !

    We welcomes you to our Lexus-family of fine customers.

    Thank you for your support.

    Best wishes from - LEXUS Specialist imported Auto Repair Shop and Japanese Expert, certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Steve Lewis
    Steve Lewis7 years ago

    Took my GX 470 a few months ago for timing belt, water pump, and the 90,000 miles service. Mike did a great job on my car. Car still runs smooth. He even looked at my wife's Audi's check engine light free of charge. I would recommend him to anyone who owns Lexus or Audi. 2 yrs warranty on repair and nice waiting room filled with kind food FreeBees!

    2006 Lexus GX 470
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    Mike7 years ago

    Hello Steve!

    We appreciate your support.

    Thank You from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese - certified Mechanic Maintenance Service Center.

  • Lukas Schmidt
    Lukas Schmidt7 years ago

    Finally a good mechanic close to my office and our new home. They could easily have told me it was the more expensive issue like water pump-timing belt etc...When actually it was a noisy pulley and they also replaced my serpentine belt for the cost of the belt since they had to remove the old one to get to the pulley. Honest and quick work what more do you want from a good mechanic? Desi auto is busy though, repair bays & parking always full, but you know that business is good if all bays are full.

    Humbly

    -Lukas S.

    2010 Lexus RX 350
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    Rachael7 years ago

    Hey Lukas!

    Congratulations on your new home and welcome to the neighborhood. We appreciate your support.

    Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.

  • Jasmin Cereghetti
    Jasmin Cereghetti7 years ago

    In June driver side rear door had stopped locking and unlocking unless I did it manually. Lexus-Mount Laurel informed me that it was the door lock actuator that was no longer working and needed to be replaced. It would cost over $700. So I decided to just manually lock and unlock that door. Week ago, the passenger side front door had the same issue.dealership gave me a high level quote that it would be about $1500 to fix both doors.

    Given that there is more complexity for the front door lock, the front door lock actuator replacement costs more than the rear door one. Thankfully Desi Auto Care started working on the repair, they noticed that there was a switch that was just unplugged on the rear door and so replacement NOT needed. Only the front actuator was replaced. So I was only charged the half hour labor for the rear door. My total for both doors $520 which made me happier though it's a lot of money just to ensure your car locks and unlocks properly. Why didn't Lexus recall these actuators? Probably since no one reported an injury or death from it.

    No BS. No up-sell. Down to earth guys. I only trust them with my Lexy!

    2007 Lexus ES 350
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    Rachael7 years ago

    Hello Jasmin,

    We agree with you, Lexus Should recall these actuators.

    We got few customers with the same problem.

    Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert Japanese certified Mechanic Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

    Thank you from - LEXUS Specialist imported Auto Repair Shop and Expert European certified Mechanic Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Jasmin Henninger
    Jasmin Henninger8 years ago

    Here is my situation. ABS, VAC & Brake warning lights all ON. I'm driving on NJ Turnpike to my job and brake malfunction warning came on while traveling at 65 mph, very scary. Took car to my regular shop-Desi Auto Care and he diagnose and quoted me "feel good price" to replace hydraulic brake actuator on my Lexus. Job was done accurately!

    Apparently, this is a common problem with '07 LS 460

    2007 Lexus LS 460
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    Rachael8 years ago

    Hey Jasmin!

    Yes! You're right it's common problem on this model. we appreciate your support.

    Thank you from - LEXUS specialist imported auto repair shop and expert mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Stuart Polanski
    Stuart Polanski8 years ago

    i needed some work done on GS 430 and stumbled upon this shop on Google-God. Set up an appointment with Sean, he was super nice and found what dealer had already told me was wrong with the my Lexus (needed lower control arm No. 2 replaced on passenger and driver side) he quoted me significantly lower than dealer, which was supposedly giving me "deal" with their price for being a repeat customer.

    the work done by the time he said he would! and shop was very clean...a positive experience.

    2001 Lexus GS 430
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    Sean8 years ago

    Hello Stuart,

    We welcomes you to our Lexus-Family of fine customers!

    Thank you from - LEXUS specialist auto repair shop & expert mechanic maintenance service center.

  • Kyle Innamorato
    Kyle Innamorato8 years ago

    Long story short I was driving and my Lexus started smoking. Luckily I got home. My oil had leaked out so I had to call AAA. They towed it to Desi Auto Care, as I feared that I would be paying arm & leg for my car to be fixed. They called me and let me know it would be under $60 ! My oil pipe had a hole in it so it had to be replaced.

    When I picked up my Lexus, Shawn was nice enough to explain what happened and what he did to fix it. He was genuine and really nice.

    Receptionist nice young girl rang me up and offered me free refreshments.

    2009 Lexus IS-350
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    Shawn8 years ago

    Hello Kyle,

    We appreciate your support!

    Thank you from - LEXUS specialist auto repair shop & maintenance expert mechanic service center.

  • Lindsay Fleming
    Lindsay Fleming8 years ago

    I had taken my dear-Lexus to Desi Auto Care to take a look at brakes, which I had driven way too long without replacing pads.

    Andrew was honest with me and said there may be issues with the rotors and calipers. He gave me a great price to replace the rotors and pads, and even repaired the caliper (rather than replace) to save me $400.

    He was completely open and honest during the whole process,

    He is my Lexus Guru !!

    2011 Lexus RX 350
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    Andrew8 years ago

    Hi Lindsay,

    we love to save you money. Enjoy!

    Thank you from - LEXUS specialist auto repair shop & maintenance expert mechanic service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Sheila O'neil
    Sheila O'neil8 years ago

    These guys are no-nonsense technicians. When they gave me my Lexus estimate they were thorough with what they thought was wrong, and why. i felt like i was getting an honest answer, not some fluff-piece upsell. for $650 I got the water pump and brake booster fixed, plus another $95 to get spark plugs 'n cable replaced (according to my brother : a possible reason for why car would lug when accelerating from a stop) the car runs fine now and is very responsive. Despite the distance I will gladly go back to Desi Auto Care for future Lexus issues. the only drawback is that it's too far from my house.

    Eh, no big deal

    2003 Lexus LEXUS 250-IS- RWD
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    Sam8 years ago

    Hello Sheila,

    We appreciate you coming from far away. Our team was proud to repair your LEXUS

    Thank you from - LEXUS specialist repair shop, expert mechanic maintenance service center.